“Amazing service with fabulous staff”

Absolutely beautiful Hotel in the most amazing surroundings and grounds, fabulous views from every angle. Far exceeded our expectations, stayed in a deluxe swim up room which looked exactly like the online photos, requested a sunset view and experienced the most perfect sunset every night. Staf... lisää

Absolutely beautiful Hotel in the most amazing surroundings and grounds, fabulous views from every angle. Far exceeded our expectations, stayed in a deluxe swim up room which looked exactly like the online photos, requested a sunset view and experienced the most perfect sunset every night. Staff went above and beyond and were all so good. The be assist service had fast and efficient responses, the hotel is beautiful but the staff make it so special, so many amazing waiting staff and bar staff, special mention to the lady who took our cocktail order every night and the young man from the lobby entertainment area. Not forgetting the bar lady whose Turkish name translates as ‘special raindrop’, looked for her to tip her before we left but possibly her day off so thank you if you’re reading this now. We tried two al a carte meals, the Asian and the Italian, husband said the beef in black bean sauce was the best he’d had and I loved my pizza. The snack bars are also al a carte and these were our favourite places to eat although we loved sitting among the bougainvillea gazebos in the buffet restaurant too. We had a Cabana for our last day so we had a base after checking out of our room, again fabulous service, fruit platter, lunch, snacks and all drinks brought to us by the guy form the cabana bar, they even provided us with inflatables to use in the sea. The sea is so clear too, we enjoyed feeding the fish. The golf buggies to transport you around the huge complex are a godsend and much appreciated. Overall amazing experience, we really hope to return next year. Only possible niggles are behaviour of some guests (not hotels fault) some were quite rude, also the lack of privacy between terraces on the swim up rooms, we had to listen to our neighbour talking incessantly on his phone/laptop, (assuming he was working in telesales or something as this went on for several hours every day) and we found it a little intrusive in our down time, as be wanted a relaxing break to switch off from work not feel like we were in an open plan office.

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