“The best”

Amazing service, so helpful. The food was delicious 😋 everything we ordered was perfect, breakfast and dinner. Super kid friendly there. Clean rooms t.v that we could hook our phones up to. Great parking close to alot of things.

“Superb Stay”

Attending a function at 2 pm we were delighted our room was ready early. The receptionist was very professional and extremely helpful. Our room had recently been refurbished and it had everything one could wish for. The toiletries were extensive, extra towel’s provided, tea and coffee was more th... lisää

Attending a function at 2 pm we were delighted our room was ready early. The receptionist was very professional and extremely helpful. Our room had recently been refurbished and it had everything one could wish for. The toiletries were extensive, extra towel’s provided, tea and coffee was more than adequate, crockery and glasses provided choices and above all the room was spotless. A large 51” TV was a bonus, the bed superb, and the small lounge more than adequate. The hotel is very spacious and free parking was provided. We enjoyed excellent food and bar service during our stay with friendly efficient staff. This hotel has a lot to be proud of, we will return.

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“Trying Hard”

Hotel has invested & upgraded however not in the public areas where carpet looks distinctly tired. The rooms has new carpet, a huge round mirror and bespoke fittings however the bathroom still has the old tiles and 1980s 45° plastic shower which feels very claustrophobic. No liquid soap & soap ca... lisää

Hotel has invested & upgraded however not in the public areas where carpet looks distinctly tired. The rooms has new carpet, a huge round mirror and bespoke fittings however the bathroom still has the old tiles and 1980s 45° plastic shower which feels very claustrophobic. No liquid soap & soap cakes are supplied. Complimentary tea & instant coffee but a very bare fridge except for UHT milk pods. TV has usual freeview stations including ABC (Aussie), French TV & DW (German) but no Sky channels. Unfortunately the entry door has 1 inch gap underdoor which allows a lot of noise to intrude. Also no smoke seals or auto closer (non complying under current NZ Building Code but probably OK as built before NZ Building Act 1992 came into force). Party walls also allow a lot of inter-room noise (we left the bathroom fan on to provide some background masking). Aircon/heating is provided by a domestic looking & yellowing hi-bay heat pump which didnt try. Breakfast was standard fare with bacon, scrambled eggs, sausages, cereals, raw juice etc. Espresso is available on request but extra cost eg. $6 for Latte. Plenty of carparking and convenient walking distance to Town Basin. Concluding, hotel is slowly upgrading but still a lot to do - 3.5 stars

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