“Great Stay”

A hotel on the pricier side but we enjoyed our two night stay. The room was comfortable, quiet and warm. Shower pressure and temperature good. Free onsite parking. We had a breakfast package and it’s probably the best buffet selection of cooked and continental options I have ever seen. Would stay... lisää

A hotel on the pricier side but we enjoyed our two night stay. The room was comfortable, quiet and warm. Shower pressure and temperature good. Free onsite parking. We had a breakfast package and it’s probably the best buffet selection of cooked and continental options I have ever seen. Would stay again.

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“Convenient and comfortable”

We stayed 1 night while passing through Hamilton. We stayed in the 100 wing which I presume must be one of the older wings, yes it is dated but clean, comfortable and roomy, nice and quiet at night. The highlight for our family was the buffet breakfast, (which started at 6.30 on the Saturday we... lisää

We stayed 1 night while passing through Hamilton. We stayed in the 100 wing which I presume must be one of the older wings, yes it is dated but clean, comfortable and roomy, nice and quiet at night. The highlight for our family was the buffet breakfast, (which started at 6.30 on the Saturday we were there) the dining area is dated as well but huge. The buffet had so much food to choose from, something for everyone. Kids loved the pancake machine and array of toppings. Probably wouldn’t stay more than 1 night but just what we needed while travelling through

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“Family Weekend Away”

We recently stayed at the Distinction Hotel in Hamilton, as a family. First impressions when arriving at the hotel is that it is very run down, with the exterior in need of a lot of work and many of the common areas inside looking very tired. Check in was quick and the front desk staff were ver... lisää

We recently stayed at the Distinction Hotel in Hamilton, as a family. First impressions when arriving at the hotel is that it is very run down, with the exterior in need of a lot of work and many of the common areas inside looking very tired. Check in was quick and the front desk staff were very welcoming. We stayed on the second floor which was only accessible by stairs. The exterior door also has to be unlocked with the room key. This did make the arrival and departure process a little bit tricky, trying to navigate the locked door and a staircase with our luggage and two small children. With that said, I am sure that a ground floor room could be requested. The breakfast buffet was fantastic, you simply could not dream of more menu options to choose from! The food was tasty and well presented. The restaurant staff were lovely and very hospitable. We stayed in one of the refurbished rooms and it was really nice, with comfortable beds and pillows. The thing that really lets the hotel down is the cleanliness. You can see past a tired interior if it is clean, but this hotel unfortunately is not. The hallways and stairways were noticeably bad, with everything from food that had been dropped and then stepped on and crushed into the carpet through to leaves and mud. They definitely were not vacuumed once the entire time that we were there. Our bathroom had not been cleaned, there was hair on the shower walls and floors, marks all over the mirror and the floor was visibly dirty. There were also half-eaten lollies and wrappers on the ground in the main part of the room. We did phone Reception to give them the opportunity to hopefully rectify the situation for us, but all they could do was advise that the house keeping team was short staffed. You can definitely look past the run down areas of the hotel as the refurbished rooms, great breakfast buffet and friendly staff overshadow those things. They really just need to sort the housekeeping side of the business out, that would be the thing that would prevent us from staying again but I genuinely hope that it was just a one-off.

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