“Has the foundation of an excellent hotel”

My wife and I have returned from staying at the Catalonia in R227 Superior Garden room with Sun Terrace. We stayed for 11 nights. Weather was better than expected. Our welcome on arrival was extremely warm. From Juan the Concierge (thanks Juan) & Receptionists Ane & Tonia. We found all Receptio... lisää

My wife and I have returned from staying at the Catalonia in R227 Superior Garden room with Sun Terrace. We stayed for 11 nights. Weather was better than expected. Our welcome on arrival was extremely warm. From Juan the Concierge (thanks Juan) & Receptionists Ane & Tonia. We found all Reception staff very polite, friendly & helpful. The Taxi arrangements are excellent and very reasonably priced. Our room was excellent with all facilities required. Fabulous views and the most comfortable Sunbeds. Gina our housekeeper did a fabulous job in keeping our room Spotlessly clean. Thank you. We would like to give a big thank you, especially to Felicidad,Miriam and all staff in the Gastrobar. Great ambassadors for the Hotel. Our Pension was room only as we like to experience the local bars and restaurants for breakfast, lunch & dinner of which there is an excellent choice. We did have lunch in the restaurant on arrival which was excellent. We also did have dinner twice in the restaurant based totally on the lunch showing. Our dinner experiences were sadly less impressive. We did discuss our disappointment with the restaurant manager & hotel manager. Who kindly made a very kind gesture to us. Thank you. We would recommend this Hotel for location, quality of rooms (based on our stay). The staffs attention to customer care and facilities. On our impression regarding our experience in the restaurant suggest a rethink on service & food standards. This is totally based on our experience as between us we have over 50 years of hospitality experience at a very high level. We would stay again. Thank you to all management & staff.

vähemmän

“4 day break with my bestie”

Just checked out after a 4 day stay, the hotel is spotlessly clean and the staff are happy and friendly, nothing seems too much trouble. We had premium garden view room which was spacious with a lovely clean modern balcony. Large bathroom with big walk in shower beautifully tiled. Tea coffee faci... lisää

Just checked out after a 4 day stay, the hotel is spotlessly clean and the staff are happy and friendly, nothing seems too much trouble. We had premium garden view room which was spacious with a lovely clean modern balcony. Large bathroom with big walk in shower beautifully tiled. Tea coffee facilities mini bar with good size fridge for our supermarket bought cava 🥂 Breakfast is amazing if you can’t find anything to suit you must be fussy. All varieties of fruit yoghurt and granola. Hot choices and an egg station. Breads pastries hams cheese you name it’s there. Pool and gardens very well kept and the lobby and communal living room are modern and comfy. The views are stunning and the surrounding streets are clean and quiet. If we return to Mahón I would definitely stay here again

vähemmän

“Good and not so good, overall ok”

We booked a premium room and were given a free upgrade to a garden view room, which was lovey and very comfortable. The staff on reception were all friendly and helpful especially Inma who couldn't have been more helpful. Good location, close to the town centre with nice views. We used the spa... lisää

We booked a premium room and were given a free upgrade to a garden view room, which was lovey and very comfortable. The staff on reception were all friendly and helpful especially Inma who couldn't have been more helpful. Good location, close to the town centre with nice views. We used the spa during our stay which was very good but the staff were rather fierce when we arrived and actually sat us down and told us off because we asked reception to book it for us :=( Disappointed in the breakfast, asked for scrambled eggs the first day and they were more like mashed up fried egg. poor and overpriced. Walked out to nearby cafes for breakfast the rest of the week which were excellent and better value for money. Disappointing that the bar closed at 11 and no room service after 11.30 either.

vähemmän