“Positive honest review from mid 20s couple”

The hotel is a really good location from the beach and mains bars in Magaluf (approx 10 mins from the beginning of the strip). We upgraded our stay to all inclusive plus and preferred club. Would recommend if you would like a sea view and access to an adults only section. The hotel and area felt ... lisää

The hotel is a really good location from the beach and mains bars in Magaluf (approx 10 mins from the beginning of the strip). We upgraded our stay to all inclusive plus and preferred club. Would recommend if you would like a sea view and access to an adults only section. The hotel and area felt safe. We saw previous reviews about lack of sun loungers but we didn’t have this issue, no one rushed early doors to put towels out and there was still empty sunbeds by 10am at the main pool. The food and drinks options available were really nice, some selection of drinks you have to pay for though (even if you upgraded the add ons). EVERY night there was a buffet option and 3 restaurant style choices of food which made a nice change up to having buffet food. The staff from the front desk to entertainment team were second to none. One of the girls at the front desk kindly helped us retrieve a bank stuff in the ATM across the street which she didn’t have to! The entertainment team were brilliant throughout the day and evening. Plenty of games during the day for adults and kids (however May didn’t seem like a popular time for kids, there was many 7 kids throughout our stay). The hotel is very clean, really nicely decorated, the pillows are SO comfy and it was nice touch having a stocked mini fridge and dressing gowns for us. We stayed for 4 nights and personally didn’t think it was enough, will definitely come back

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“A lovely break”

We needed a rest from work and exams and booked without having been to the island or hotel before. We were really pleased once we had found our way around. This is a big hotel with 4 pools and multiple restaurants, cafes and bars with different opening times. It is also near a gorgeous beach and ... lisää

We needed a rest from work and exams and booked without having been to the island or hotel before. We were really pleased once we had found our way around. This is a big hotel with 4 pools and multiple restaurants, cafes and bars with different opening times. It is also near a gorgeous beach and local shops, restaurants etc. It is also near nightlife for those who want it but not near enough to be disturbed. The buffet breakfast is wonderful, the rooms clean cheerful and comfortable and the pool areas beautiful and relaxing. I would definitely go again. We did not go all inclusive so enjoyed trying very good local restaurants but the hotel food was very nice.

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“Disappointing”

Lack of staff and attention to detail lets the hotel down. Having to request and complain to get anything you've paid for is not part of a relaxing holiday. Great location and sea views.

“Not what it looks like at first glance”

On first glance this hotel looks lovely but when you look closer there are many faults. Used glasses and cups left for 4 days in our room even though the maid had been in to do the beds. No replenishments for coffees and milk which meant you couldn’t use the tea/coffee facilities. On first glan... lisää

On first glance this hotel looks lovely but when you look closer there are many faults. Used glasses and cups left for 4 days in our room even though the maid had been in to do the beds. No replenishments for coffees and milk which meant you couldn’t use the tea/coffee facilities. On first glance this hotel looks lovely, however I have never known a hotel not to have any sun parasols in 30degree heat. I enquired for an umbrella as my 8 year old grandchild wanted shade and we wanted to sunbathe, told ‘not possible there are none’. The Jet2 rep suggested I buy one 😂. The a la carte options are not a la carte as in the Italian there are only 5 dishes to chose from and have to order at the till. The buffets restaurants served like warm/cold food. Waited 40 minutes for a plain hot dog at the Oceana bar and when it arrived had sauces and onions all over it. The pool bar snack bar you could not take the pizza from there, even though we all wanted to eat together. There was a good group one night and wanted different things. This hotel could be amazing, our room was lovely and the drinks were good and most of the staff friendly. Not a hotel suited for children

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