“Holiday of a lifetime for a mother and daughter ”

The hotel room is excellent and the room service is brilliant and to a very high standard. Whatever we have requested was attended to straight away and the hotel staff were very helpful and smiling even if they didn’t understand much English. Kiki Papadopoulou was our first point of contact as s... lisää

The hotel room is excellent and the room service is brilliant and to a very high standard. Whatever we have requested was attended to straight away and the hotel staff were very helpful and smiling even if they didn’t understand much English. Kiki Papadopoulou was our first point of contact as she replied to all my requests via email. She was kind and very helpful and professional. George the manager was particularly helpful when we experienced some problems with our adjacent noisy neighbours and handled it for us straight away and the next day the problem was resolved. On another occasion I made a complaint about one of the pool bar staff and George said he will take care of it and would not mention room number as I requested. He went out of his way to speak to receptionist after he found out that we are leaving the next day to extend the usage of our room and to include lunch as well, That made our stay much more enjoyable and my daughter and I are very much thankful to him. The whole experience of Alia palace was like “the holiday of a lifetime” for me and my daughter and we enjoyed some very good quality time as a mother and daughter in this dreamy hotel. Also we both had a chance to go to the spa at the Alia palace for a facial and body massage with sauna, steam and Jacuzzi and it was a really good experience. I had a great body massage from the best practitioner TATJANA She was very professional and did handle my body in the best way possible. And sorted all those tired knots in my body and kept asking me to breathe while she was using the pressure points in the vital points of my body. I felt really relaxed and jelly like after the treatment. Thanks very much Tatjana for making me feel so much better. Million thanks to everyone at the Alia palace to make our stay safe and enjoyable. We recommend this hotel and will surely come and stay again. Kind regards Diana Bahary Lee-Delisle

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“Great experience.”

We had a great experience, after reading some reviews I regretted booking the hotel to the extend of wanting to change the hotel. Honestly I'm happy now I didn't change the hotel. Beautiful views everywhere and quite place. Staff are polite and friendly. We stayed in a junior suite with a swimmi... lisää

We had a great experience, after reading some reviews I regretted booking the hotel to the extend of wanting to change the hotel. Honestly I'm happy now I didn't change the hotel. Beautiful views everywhere and quite place. Staff are polite and friendly. We stayed in a junior suite with a swimming pool, it's beautiful. The only thing the swimming pool is a waste of money it's too cold. So we used the main pool. Rooms are cleaned everyday and towels changed. The whole place is spotless. As for the food the buffets had lots of variety. Our booking was half board. The only thing I wasn't happy about they sell all drinks including water.

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