Description
Facilities: 175 rooms, including 27 single rooms and 141 double rooms, are located on 8 storeys and can be reached by lift. The reception desk in the lobby is staffed round the clock. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The h... more
Prime location - In the heart of the Gran Vía, near the Puerta del Sol, Plaza España and the main museums Well connected - Metro, bus, and taxi stops just outside the hotel Breakfast with a view - Varied international buffet with views of the iconic Gran Vía Superior rooms - Comfortable rooms with a minibar with soft beverages included and fantastic views of the city.
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Dining facilities include a café, a bar and a pub. A number of specialties await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide gluten-free meals.
- Parking
- Parking
- Charged parking at hotel
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Pool
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Marble flooring
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Sale of tours
- Security service
- Hair dryer
- Banquet and event room
- Vending machines
- Cloakroom
- Serviced office
- Conference centre
- Meeting rooms
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Porter service
- Entertainment
- TV lounge
- Shops in hotel
- Pets
- Pets not allowed.
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Bars
- Bar
- Tea and coffee in common areas
- Restaurants
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 0
- Deposit:
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- General
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Good to know
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Very good
Based on 1855 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 3 featured reviews out of 1855 TripAdvisor reviews
F
Fija O
03/09/2023
“great stay”
very nice hotel in the center of madrid city.( between mcdonalds and Bershka store) all around the hotel are shopping stores, restaurants, metro. the whole Grad via street that never sleeps. 10 minuts away (walking) is the royal place, plaza mayor,... staff is very nice and helpful
J
Jessica M
17/03/2024
“Quality of the stay.”
The hotel staff was great! The hotel is located in a wonderful area close to all. The breakfast was good. Basically same breakfast every day. Not too kid friendly. Would suggest adding a waffle maker. The only thing I did not enjoy from our stay is that they control the A/C. It was still winter, ... more
H
hardpack
Newcastle upon Tyne, United Kingdom
18/02/2024
“Great location is about it”
I had a stay here for a couple of nights on a stopover in Madrid. The location for tourists is excellent. Could not be better for a short sightseeing break. I would rate this hotel as 3*. The breakfast offering was not impressive and the dining room was really crammed with people at breakfast. Th... more