“Good location, clean and comfortable rooms”

Good hotel with a good location. The room was very clean and the bed very comfortable. The bathroom was excellent and very clean too. The staff were friendly. The breakfast they do was good with lots of choice. There is space to hold your bags during the day if you have already checked out. Lots of… more

Good hotel with a good location. The room was very clean and the bed very comfortable. The bathroom was excellent and very clean too. The staff were friendly. The breakfast they do was good with lots of choice. There is space to hold your bags during the day if you have already checked out. Lots of transport links right outside the door too.

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“Not worth it”

Hotel was not worth the money we paid. Pros: the location was great and the breakfast area/front desk were nice! Cons: TV didn’t work, the elevator was very slow/tiny/always dirty, the room is much smaller than shown in pictures and the hallway looked like something out of a scary movie. There … more

Hotel was not worth the money we paid. Pros: the location was great and the breakfast area/front desk were nice! Cons: TV didn’t work, the elevator was very slow/tiny/always dirty, the room is much smaller than shown in pictures and the hallway looked like something out of a scary movie. There were marks and dirt everywhere in the hallway as shown.

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“Good option to stay in the center of Madrid”

Overall, I would say that I liked my stay at the hotel. The hotel is generally basic and slightly outdated. At some point, they will definitely need to remodel it, but I must point out that the entire hotel was very clean. My check-in was fast and smooth, and the front desk staff were nice. I booke… more

Overall, I would say that I liked my stay at the hotel. The hotel is generally basic and slightly outdated. At some point, they will definitely need to remodel it, but I must point out that the entire hotel was very clean. My check-in was fast and smooth, and the front desk staff were nice. I booked a Standard Room With Views and got one on the 5th floor (#518). My view was of Gran Vía Street, which was great. Luckily, being on a higher floor helped me avoid most of the noise; I only heard slight noises from cars. However, if your room is on a lower floor facing Gran Vía Street, noise could be a big problem because the windows are not well soundproofed. My room was big enough for one person. I felt comfortable there. Its design was very simple, the furniture was in good condition, but the walls had scratches and dirty marks. Unfortunately, there was no refrigerator in my room, which is a big minus. The TV was very small and outdated. The bed was somewhat comfortable, and I did not like the pillows much. The bathroom design was pretty, and its size was adequate. Having a bathtub was a big plus. The bathroom amenities were of okay quality, although I did not like their smell much. Wi-Fi was slow in my room; the roaming on my phone gave faster Internet speed. The last thing I need to mention is the hotel’s location, which is perfect! The hotel is a block away from Gran Vía metro station in the heart of Madrid. All the major Madrid sights are nearby and walkable. There are many shops, restaurants, and other types of businesses close to the hotel. For my stay, I paid €124 per night (plus, I used some points from my Meliá Rewards account), and I find this deal overpriced for the very basic quality of the Standard Room. I go to Madrid every year, and I am well-informed about hotel prices in town after staying in many different hotels. I believe that the reasonable price for a Standard Room at this Meliá Hotel should not be more than €80 per night. Anyway, I can recommend this hotel for a short stay in Madrid, especially if your major goal is to be in the heart of town and you do not care much about the hotel’s luxury conditions.

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