“Incredible staff”

The K club is a hotel we return to time and time again. The STAFF are absolutely incredible and such helpful, kind people. Cesar Manalo, the Guest relations manager left such a good impression on us this time around. Kind, fun conversation, we met him hours after check in at a really busy time an... more

The K club is a hotel we return to time and time again. The STAFF are absolutely incredible and such helpful, kind people. Cesar Manalo, the Guest relations manager left such a good impression on us this time around. Kind, fun conversation, we met him hours after check in at a really busy time and he still remembered our names which really mattered to us. It’s an amazing facility but I’ve wrote countless reviews here about the staff in K club being the best Ireland has to offer.

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“Just lovely”

We very much enjoyed our time at the K Club. The hotel and the grounds are stunning. The rooms are very comfortable and well stocked with all of the convenience items you may need during your stay. The staff is very attentive and bends over backwards to accommodate. We were at the K Club arou... more

We very much enjoyed our time at the K Club. The hotel and the grounds are stunning. The rooms are very comfortable and well stocked with all of the convenience items you may need during your stay. The staff is very attentive and bends over backwards to accommodate. We were at the K Club around Easter and the lobby area was very nicely decorated, the kids were given Easter goodies at check-in, and the kids were very exited to see the baby chicks who were temporarily living in a little enclosure in the lobby area. The one down side, if I had to choose one, would be that there were a few times we came across young unsupervised children. Understandably the parents are on vacation but it was sometimes off-putting to have those children following us around and intruding on our family time because no one else seemed to be paying attention. Otherwise everything about our stay was amazing!

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“Good weekend away, but need to update to be 5 stars”

We decided to splurge on a weekend away at the end of the Easter holidays and a recommendation from friends was to try The K Club. The hotel and grounds are amazing, set out of the way it sits on an amazing land and even from arriving on the drive you are greeted at the gates and made to feel at ... more

We decided to splurge on a weekend away at the end of the Easter holidays and a recommendation from friends was to try The K Club. The hotel and grounds are amazing, set out of the way it sits on an amazing land and even from arriving on the drive you are greeted at the gates and made to feel at home and special. The staff are amazing there. Friendly and approachable all the time, and they look after all your needs. The room we were in was great. Room 160 is on the 3rd floor and in the newer part of the hotel, but its getting dated and worn and there are some improvements needed. We had our kid with us, so they had a "roll out" bed in the room for us, but they did not take into consideration bath towels for the extra person, so we had to request that. There also was no extra bath robe or slippers for going down to the pool in for him. The TV is locked down, so we had a USB key with some kids movies on it, but were not able to access them as the remote did not allow us to scroll though the movies. There were only 2 chairs in the room for 3 of us, so one was always sitting on the bed if the others were sitting down, and the small seats that usually are at the foot of the bed were worm and had lost their padding so were uncomfortable. When we got into the room there was a charger in the socket from the previous guest which the housekeeping team had not spotted which was strange, so a 5 star hotel should have spotted these small things. We were B&B so had our breakfasts on site which were continental style with a cooked breakfast option too. There was plenty to eat and the quality of the food was great. The SPA facilities were great and we used the pool a number of times. The "games room" for the kids however was really dated and more a store room for toys. There were 2 arcade style machines, a giant Connect4, a pool table that had a massive roll on it so was tricky to play on, a basketball game that again did not work, and an air hockey table that did not work and was missing its hockey puck. There was also food inside the slots for the puck. This really needed to be brought up to date. We ate on site the 1st night in South, and again had lunch there the second day, but the lunch menu needs to be revised. There are basically only 3 additional things on the menu for lunch and for the kids it was the same menu so we had to ask them to make a sandwich for our son instead of giving him a meal. We had a drink in the bar at the hotel too, but found that they automatically add a service charge of 12.5% onto the bill in way of tip even though we had read on the menus that this charge was for parties of 8 or more. We would have preferred to tip the staff directly rather than being forced a service charge.

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