“Wonderful staff. Hotel exceeds expectations.”

The hotel is vey clean, quiet, well located, has a washing machine and microwave and the staff are incredibly helpful. The first night we arrived my son had an allergic reaction to something he ate from the convenience store. The staff called the ambulance for us and helped with translating to th... more

The hotel is vey clean, quiet, well located, has a washing machine and microwave and the staff are incredibly helpful. The first night we arrived my son had an allergic reaction to something he ate from the convenience store. The staff called the ambulance for us and helped with translating to the paramedics. Highly recommend this hotel.

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“Good value at convenient travel location”

Downtown Tokyo is expensive so staying one stop out on railway station can save a lot of money. This hotel part of one of the slightly more upmarket business chain hotels was good value with the typical small room but super clean, friendly staff and was quiet location. Good value overall for vis... more

Downtown Tokyo is expensive so staying one stop out on railway station can save a lot of money. This hotel part of one of the slightly more upmarket business chain hotels was good value with the typical small room but super clean, friendly staff and was quiet location. Good value overall for visits to Shinjuku and Shibuya and also on the Narita Express route to the airport

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“Welcome to Tokyo”

The good Fairly basic but clean and comfortable. Great breakfast. Funky toilets. The not so good Rooms are on the small side and sink / bath / toilet all reflect the typically smaller guest demographic (facilities were slightly Lilliputian for a 6 foot tall man). Blinds didn’t keep much l... more

The good Fairly basic but clean and comfortable. Great breakfast. Funky toilets. The not so good Rooms are on the small side and sink / bath / toilet all reflect the typically smaller guest demographic (facilities were slightly Lilliputian for a 6 foot tall man). Blinds didn’t keep much light out and only angled downwards, so couldn’t achieve desired darkness needed to aid a good sleep. Light from outside corridor also illuminated the room from under the door. Rooms not very soundproof - lots of noise audible from neighbouring rooms. The thing that was most aggravating was discovering that after a 13.5 hour flight and nearly 24 hour total journey time from setting off to arriving at the hotel (at 10:00) that early access to the room was only possible through payment of an additional 1100 yen (£5+) per person, per hour and that the earliest we could gain access would be 13:00, so we had to hang around for three hours and pay £23 before we would be able to clean up and crash after such a long journey - some greater flexibility and less commerciality would have been greatly appreciated on a purely human level. Tips Cafes and restaurants nearby - train station just down the road with a few quick and easy options to choose from. We had a really lovely meal at AUX BACCHANALES the French brasserie style restaurant just a short walk away (4 Chome-10-18 Takanawa, Minato City, Tokyo 108-0074, Japan) - very tasty, great service and nice ambience - just what we needed as our first meal on arrival feeling very jet-lagged).

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“Just OK”

It's just okay. Room was pretty nice, bigger than average but the breakfast was horrible with very limited options. Location was further than we thought from the station, still totally walkable but not as close as some other hotels around the station. Will not recommend.