Mandatory fees: You'll be asked to pay the following charges at the property: Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest. We have included all charges provided to us by the property. . Optional fees: Airport shuttle fee: USD 17 per vehicle Pet deposit: USD 32 per night Pet fee: USD 32 per pet, per night Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 9 AM to 9 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards . Special instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: No smoking.

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. This hotel has 9 meeting rooms available for events. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Sports/Entertainment: The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Guests can choose from a range of leisure activities, including tennis, a gym and a spa. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.