“Great staff”

I want to give a shout out to Rosi, what a lovely lady. Always had a smile on her face, polite and just an overall lovely person. She really made our holiday I dont usually leave reviews, but I felt II needed to give this lady credit for her hardwork The hotel was nice and clean Food was okay,... more

I want to give a shout out to Rosi, what a lovely lady. Always had a smile on her face, polite and just an overall lovely person. She really made our holiday I dont usually leave reviews, but I felt II needed to give this lady credit for her hardwork The hotel was nice and clean Food was okay, not a great choice for me to be honest, but you can always fine something to get you through the day Entertainment was okay too, again I felt it definitely needed a little more Apart fron this, I had a lovely time

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“Lovely”

We did half-board. Really enjoyed our stay. Breakfast superb, stays the same every day -juice, coffee etc included. Dinner was average, although options change each evening which was nice. Room was small but modern and clean. However, we booked balcony with pool view - they didn’t specify which p... more

We did half-board. Really enjoyed our stay. Breakfast superb, stays the same every day -juice, coffee etc included. Dinner was average, although options change each evening which was nice. Room was small but modern and clean. However, we booked balcony with pool view - they didn’t specify which pool, so we had to look over the neighbouring apartment block one instead. Balcony was also in the shade most of the time. Staff were lovely and really helpful, however, we weren’t given much information when we checked in. Overall a gorgeous hotel, pools were fabulous & would definitely return.

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“Family fun in the sun”

Lovely pool area our two boys enjoyed. Enthusiastic staff, especially those running mini disco every evening and lovely restaurant staff who interacted with our children. Great location half way between port aventura and the beach. Food varied every evening, with plenty of choice for everyone.

“Good but not entertaining enough.”

The hotel cleansiness was to a good standard, room was cleaned daily including mopping the floors, and fresh towels everyday, and bed linens were changed. We had a room with 2 singles pushed together and a single sofa bed for our son, my brother had a double bed with a double sofa bed in their ro... more

The hotel cleansiness was to a good standard, room was cleaned daily including mopping the floors, and fresh towels everyday, and bed linens were changed. We had a room with 2 singles pushed together and a single sofa bed for our son, my brother had a double bed with a double sofa bed in their room for his family of 4. Air conditioning was free, safe was €18 for our 10 day stay. The hotel caters for British, French and Spanish, so everything is repeated in 3 languages including the entertainment on the evening, which doesn't start until 9pm with kids disco (party dances) then followed by adults entertainment at 10pm with either a quiz, bingo or an outside act like a singer. They did day time activities too such as darts, pool, Frisbee etc competitions where you can win a free drink. There was alot of Spanish schools staying at the hotel, so although they were out during the day, they would fill the pool about 5pm, and the canteen could get busy at certain times. One day we had dinner later than usual at 8:30pm as we had been to the theme park and there was barely any food left, but it was refilled shortly after. Dinner is served from 7pm-9:45pm. The staff that seat you into the dining room were pleasant and welcoming but some of the waiter staff who clear the tables and get the drinks were abit grumpy. Drinks were included at breakfast consisting of a hot drinks machine and a juice machine. No drinks included with evening meal. Food was a hit or miss, some days we struggled to get the kids to eat the options available, so if you have fussy kids i don't recommend, they did have southern fried chicken one night as an option which the kids were happy about, and there is always chips available. There is a salad bar, with made up seafood cocktails and other mini salads with various fish, cheeses, pates etc. There's always a range of bread/rolls, and there is a grill where various meats and fish are cooked on evening and in the morning this is used for the fried eggs with sometimes omelettes, pancakes or streaky bacon. Various desserts available on evening including cheesecakes, profiteroles, tubs of ice cream and jellies for the kids. Breakfast was good with cooked option, and cereals, different bread options for the toast with jams, honey, marmalade available, churros and chocolate hazelnut spread, but no fresh fruit other than occasionally tinned fruit cocktail. Kettles are not provided in room but can be rented from reception at €40, €20 refunded on return, but they are only travel sized and you can purchase one for just €12 at the local supermarkets. Facilities list mini bar but it is not stocked so I'm guessing it will be on request. We stayed in May half term and there were always plenty of sunbeds to use around the pool. The hotel is about 10 minute walk to the shops and 15 mins to the beach. Sunbeds at the beach were €8 each. Close to the hotel on route to shops and beach is a bar called Harry Potters, the food is lower price than those closer to the beach and they do a free quiz and cash bingo every night from 9pm if you get bored of the hotel entertainment I recommend going there, and only €2.50 a pint! Overall the hotel was good but we wouldnt stay there again as there wasn't enough to keep our 2 x 10yr olds and 12 yr old entertained, as it's a basic pool, and there's not much to entertain children their age.

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