Description
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.. For the benefit of our customers, we have provided a rating based on our rating system.. Featured amenities include complimentary wired internet access, a business ce… more
Sofitel Hangzhou Westlake is centrally located in Hangzhou, a 5-minute walk from West Lake and a 3-minute drive from Broken Bridge. This luxury hotel is 2.2 mi (3.5 km) from Wulin Square and 2.3 mi (3.6 km) from Hangzhou China Silk Town.. Distances are displayed to the nearest 0.1 mile and kilometer. West Lake - 0.4 km / 0.2 mi Westlake Yintai Commercial Center - 0.5 km / 0.3 mi No.2 Park - 0.8 km / 0.5 mi Qinghefang Old Street - 0.9 km / 0.6 mi Wushan Square - 0.9 km / 0.6 mi Xihu Tiandi - 1 km / 0.6 mi Chenghuang Pavilion - 1 km / 0.6 mi Zhu Bingren Bronze Art Museum - 1 km / 0.6 mi Hu Xueyan Former Residence - 1.1 km / 0.7 mi Liulang Wenying Park - 1.1 km / 0.7 mi Hangzhou History Museum - 1.2 km / 0.7 mi Museum of Traditional Chinese Medicine - 1.2 km / 0.7 mi China Academy of Art - 1.3 km / 0.8 mi Phoenix Mosque - 1.4 km / 0.9 mi Wushan Night Market - 1.5 km / 0.9 mi The preferred airport for Sofitel Hangzhou Westlake is Hangzhou (HGH-Xiaoshan Intl.) - 37.2 km / 23.1 mi . In Hangzhou (Shangcheng).
Grab a bite at Yong Jin Ge, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee..
- Other
- Air conditioning
- Heating
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Disco / DJ
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Valet parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Lockers
- Luggage storage
- Meeting room
- Newspapers
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Restaurants
- All inclusive
- Barbecue / grill
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
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- General
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2008 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Hangzhou
Showing 5 featured reviews out of 2008 TripAdvisor reviews
N
Nic L
19/03/2026
“服务十分”
Very good very clean great location 服务员宋海英是最好的👍
B
blueixiasc
01/03/2026
“My experience at Sofitel”
My stay at Sofitel Hangzhou Westlake was defined by the room’s serene and elegant ambience, which instantly made me feel relaxed the moment I stepped inside. Beyond the beautiful setting, what truly elevated the experience was the staff’s exceptional hospitality especially Mrs Sandy were attentive,… more
2
22maggieg
Dubai, United Arab Emirates
05/02/2026
“礼宾部的anthony马非常棒”
礼宾部Anthony 马，真的非常非常感谢他professionalism, dedication, warm hospitality towards to customer, 我入住期间有两单快递全部被错的人拿走弄混了，其中一个人还未知，一般情况在别的酒店的人肯定就推脱责任了，Anthony马真的是极其认真负责，他很短时间很高效的就把很复杂的事情理清了，迅速处理好了接下来的跟进事项，我退款退货的钱就是因为他才有机会能有找回来，真正印证了一句话，如何能够验证一个酒店的好坏，看看他们有没有无所不能神一样存在的concierge, Anthony就是那个人，very grateful for a… more
R
Robin A
31/12/2025
“Amazing Place!!!”
Wonderful place, wonderful staff! Beautiful West Lake and Sofitel Hotel! My first time and it is the New Year! Definitely not my last!! Sandy is the best!
K
Kevin P
30/12/2025
“Awesome hotel”
Our stay is very great. Nice location, great breakfast buffet. Really recommended in Hangzhou area. Staff also all really nice