“A Centrally Located Sheraton in Nanjin”

Sheraton Nanjing Kingsley is centrally located in Nanjin, within walking distance to subway line 2 stations. I am a Bonvoy Titanium Elite, and was upgraded to a suite room. I was told that all suite room occupied the corner of the building, and it gives great view of the city. In particular, viewin… more

Sheraton Nanjing Kingsley is centrally located in Nanjin, within walking distance to subway line 2 stations. I am a Bonvoy Titanium Elite, and was upgraded to a suite room. I was told that all suite room occupied the corner of the building, and it gives great view of the city. In particular, viewing the Qing Huai river flow through the city from your own hotel room is a surreal experience. The hotel has an interesting elevator system. You have to input the floor outside of the elevator by combing the key card and input the floor number that you intend to go. The panel will then direct you to one of the 5 elevators (A-E), and once the elevator arrives, you will find that the floor number you have punched in shows up in the elevator schedule list. The system takes a bit time to get used to, but I think that it works fairly well. I have used the concierge lounge at the hotel a number of times. The concierge lounge staffs, lead by Amanda, did an excellent job in service. I was always offered drinks when I arrived at the lounge. Even though the evening happy hour gets busy in the beginning, the lounge staffs ensure that there is ample food with good quality for the guests. You can have breakfast in either the 2nd floor buffet restaurant or in the concierge lounge. I choose the buffet restaurant, and was satisfied with the quality and variety of the food. Some of the highlights are fresh squeezed watermelon, orange and cucumber juices, soft tofu, Chinese pancakes, fried eggs with bacon wrappers, pork floss pancakes.

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“Great staycation”

We had the best check in experience in Nanjing, Steven was very helpful, due to COVID there are many documents needs to filled out, he made it so easy for us. The hotel upgraded us to the suite which was great! Lounge staffs were helpful as well.

“Tired and Lack of Quality”

Overall I would liek to rate Sheraton Nanjing Kingsley for 3+. The hotel in fact gave me impression back to 2000s once entering the lobby. The room I stayed was small and very tired and definitely needed renovation. The room was not quiet and you heard people talking in the next room. The hotel … more

Overall I would liek to rate Sheraton Nanjing Kingsley for 3+. The hotel in fact gave me impression back to 2000s once entering the lobby. The room I stayed was small and very tired and definitely needed renovation. The room was not quiet and you heard people talking in the next room. The hotel provided variety of choices for breakfast, but the quality was so so. Unlike most of my experience in other hotels during the pandemic, the staff were well trained and provide very smooth service though, adding the plus part of my review.

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