Description
Facilities: The hotel has a lift and features 385 rooms. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. T... more
With a stay at Shangri-La Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Surabaya Zoo. This family-friendly hotel is 1.2 mi (1.9 km) from Ciputra World Mall and 1.3 mi (2.1 km) from Surabaya Town Square.. Distances are displayed to the nearest 0.1 mile and kilometer. Ciputra World Mall - 0.6 km / 0.4 mi Al-Akbar Mosque - 1.6 km / 1 mi Lapangan Thor Stadium - 2 km / 1.3 mi Surabaya Town Square - 2.3 km / 1.4 mi House of Sampoerna - 2.6 km / 1.6 mi Surabaya Zoo - 2.7 km / 1.7 mi Korea Park - 2.8 km / 1.7 mi Mpu Tantular Museum - 3.4 km / 2.1 mi Taman Bungkul - 3.4 km / 2.1 mi Monument Of Suroboyo - 3.4 km / 2.1 mi Royal Plaza Surabaya - 4.6 km / 2.8 mi Joko Dolog Statue - 5.8 km / 3.6 mi Grahadi - 6 km / 3.7 mi Tunjungan Plaza - 6 km / 3.7 mi Sharp Bamboo Monument - 6 km / 3.7 mi The nearest major airport is Surabaya (SUB-Juanda) - 20.9 km / 13 mi. Near Ciputra World Mall.
Dining facilities include a restaurant with air conditioning, a dining room, a café and a bar. A bed and breakfast package can be booked. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu.
- Entertainment
- Live music
- Entertainment
- Club
- TV lounge
- Pool table
- Games room
- Shops in hotel
- Table tennis
- Aerobics
- Cinema
- Dance hall
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- In-room babysitting service
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Club
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Cot
- Poolside huts
- Year-round outdoor pool
- Seasonal outdoor pool
- Heated pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with kids' buffet
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant guide
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Airport transfer
- Shuttle
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Languages
- English
- Minimum registration age without supervision
- 17
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- #{ paymentMethods }
- #{ depositTime }
- General
- : #{numberOfPersons}
- : #{floorNumber}
- #{ registryNumber }
- Administration fee
Good to know
About the deposit
Deposit: #{ depositAmount } #{ depositCurrency } #{ depositType }
#{ paymentMethods }
#{ depositTime }
Late check-in/key pickup:#{ lateCheckin }
#{ registryNumber }
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 938 reviews
Noise
Location
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 938 TripAdvisor reviews
T
Taufik Eko Y
05/03/2024
“Always with nice surprises”
Got another room upgrade during my stay last week, Shangrila Surabaya team never fail to pampers me with their surprises. Looking forward to have another stay at Shangrila Surabaya in the future. Keep up the great work... Breakfast experience at Jamoo Restaurant was one of the best so far, with ... more
I
Ikrimah
Jakarta, Indonesia
05/03/2024
“Always great”
Always great to stay here… !!! It’s easy to reach, the staff always nice and always got fast respond. Shangri la surabaya always become first refference hotel every time I visit Surabaya, wheter solo trip or wuth family. I will always recomend everyone I know to stay here.
H
Hooing
16/02/2024
“Wonderful Family Retreat at Shangri-la Surabya”
From the time of booking 5 rooms to checkout out, every encounter with the staff of Shangri-la Surabaya was most pleasant and did not require me to repeat or revise anything. I would especially like to commend the Concierge, Bapa Kunto who arranged our Airport Transfers which went off without a h... more
9
983karinb
Gunzenhausen, Germany
07/02/2024
“Comfortable luxury hotel with friendly staff. Love to come again”
Super relaxing pool area with a big pool and nice flowers. Comfortable big room with relaxing bed, slept like a baby! Very friendly staff! Wifi worked perfect. Enjoyed executive floor which was very quiet and relaxing. Breakfast was super!
B
BlueDevil102
Surabaya, Indonesia
29/01/2024
“Excellent Staycation”
Well maintained hotel, superb service, great breakfast, great food and facilities at the horizon lounge. bed is comfortable, room is very clean, cold AC, pool is very nice with crystal clear water, water slide and have a resort ambience. Thanks to Mr. Erick and Mr. Agung and all staff in Jamoo t... more