Description
Facilities: The hotel has 699 rooms, including 250 single rooms, which are located on 28 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while… more
Location: The hotel enjoys a fantastic location on the corner of Makati Avenue and Ayala Avenue (the 2 most important roads in the Makati business district). It is within walking distance from deluxe cinemas, premium shopping malls and trendy bars and restaurants, as well as from museums and the central business district, making it a prime location for business travellers and holidaymakers from around the world. Manila Bay is only a 25-minute drive away.
Meals: Various dining options are available, including a dining room, a caf and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. A fortifying breakfast is served daily.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Dance hall
- Disco / DJ
- Entertainment
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hairdresser / Barber
- Iron
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Postal service
- Private check-in / check-out
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Restaurant guide
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 3416 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Makati
Showing 4 featured reviews out of 3416 TripAdvisor reviews
J
John M
26/03/2026
“Top class hotel”
We spent 2 nights on our arrival in the Philippines and another 2 nights before our departure. This hotel was stunning. The welcoming feeling was awesome and the lobby area is classic. We upgraded to the Club room and this did not disappoint. The room is very spacious and comfortable and clean.… more
R
Ruth M
24/03/2026
“I love Shangri-La”
We had a truly memorable and enjoyable stay with our family and friends. Special thanks to Ramil, Jilian, and Jana for making our experience even more wonderful.
E
evr-2013-travels
Philippines
15/03/2026
“Best Hotel in Makati for Work & Shopping”
We always stay here when in Makati because the location is perfect. The selection of restaurants and shopping within this area is endless 😊 We have a Horizon Club Room, so check-in & check-out is a breeze and some perks at the lounge. Though the room is already showing its age, it’s very well main… more
F
Fidelscastrol
Manila, Philippines
06/03/2026
“Relaxing.”
Nice place to chill out. Not been here for about 6 years so nice to relax with drinks and desserts whilst listening to some live classical music. I would recommend the Ginger/ Lemon tea. Appears a lot smaller than the Shang up at Shaw Boulevard. Great shopping options nearby at Greenbelt and Glorie… more