- Entertainment
- Casino
- Parking
- Parking
- Valet parking
- Charged parking at hotel
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- Themed restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Services
- Indoor pool
- 24-hour reception
- Breakfast room service
- Room service
- Luggage storage
- Reading room
- Safe
- Newspapers
- Marble flooring
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Sun terrace
- Towel service
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Swimming pools
- Sunbeds
- Garden area
- Deposit:
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Excellent
Based on 693 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 693 TripAdvisor reviews
D
davidh662020
26/04/2024
“5 star in every aspect”
Amazing experience. The breakfast is an incredible experience, the staff team attentive and the building and decor 5 star all the way. Would thoroughly recommend you visit this hotel.
A
alanbroadhead
Pontefract, United Kingdom
25/04/2024
“Beautiful grand dame of a hotel”
It’s a piece of living history which is as well maintained as possible given age. The staff are the other stars well trained and attentive
C
clairebT9548IQ
23/04/2024
“Recomendable / would recommend”
Lovely hotel, great rooms and excellent service. The breakfast buffet on the terrace is particularly nice. Today Eva, Elena and Jose Luis were working and created a lovely atmosphere. Nothing is too much trouble.
L
Laura C
Bristol, United Kingdom
22/04/2024
“April 2024 2 night stay.”
Such an incredible hotel. Words cannot do it justice. A must stay in Las Palmas. The architecture is phenomenal and the service impeccable. Rooms are extremely comfortable and very well designed. I would recommend booking a Michelin star restaurants in advance for at least one evening. Yoel is s... more
P
Paige W
22/04/2024
“Perfect!”
Beautiful hotel, rooms and service. Special shout out to Adrian on the roof top bar and Yoel, really nice guys & great service, very friendly. They are a credit to the hotel. Maids were also brilliant, lovely attention to detail in the room and some really lovely little touches.