“Family holiday”

Writing this as I saw a lot of negative reviews. Arrived at 2.30pm one room ready and the other not long after. Rooms and surroundings clean enough for a busy hotel. Staff helpful and cheery but very busy so be patient. Food like any all exclusive is hit and miss but we managed to find something ... more

Writing this as I saw a lot of negative reviews. Arrived at 2.30pm one room ready and the other not long after. Rooms and surroundings clean enough for a busy hotel. Staff helpful and cheery but very busy so be patient. Food like any all exclusive is hit and miss but we managed to find something for even the fussy eater in our group. Was surprised to find flavoured gin on the all exclusive list. Happy days for me. Hotel in a central location which is another positive as 2 of our group have mobility issues. Rooms on 4th floor and lifts clean and in working order. Entertainment sufficient but mainly in spanish but resort full of things to do if not your thing. Free WiFi works well throughout hotel. Beds comfortable and spacious. Plenty of English channels on the TV. Maids around every day for cleaning if you require it. One issue was near our last day the self service drinks machines continued to be out-of service but staff happy to get for you from behind the bar. Would says is more a 3 star than a 4 star hotel but holiday was just what we needed and would return in the future.

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“My time at the Rosamar”

I visited the Rosamar for 2 weeks in the middle of August, Despite the very hot weather, the service from the staff was still outstanding for a 3* Hotel On a negative note, I was served almost frozen food, which was supposted to be served well cooked a few times on my stay The rooms are large wi... more

I visited the Rosamar for 2 weeks in the middle of August, Despite the very hot weather, the service from the staff was still outstanding for a 3* Hotel On a negative note, I was served almost frozen food, which was supposted to be served well cooked a few times on my stay The rooms are large with very comfortable beds, however the only beds available are Double beds so would not be too suitable for small children with their parents as there needs to be 2 double beds in one room which really only fits one Overall an excellent resort for Families, very affordable, highly recommend

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“Frank and his fab animacion team were 5 star the hotel was not though !”

Frank and his animacion team are fantastic. They all tried so hard to entertain and make our holiday a fun time. The children and families all joined in with Frank and his team. Frank is fun, positive and uplifting. When he was doing Zumba nearly everyone from around the pool joins in with activi... more

Frank and his animacion team are fantastic. They all tried so hard to entertain and make our holiday a fun time. The children and families all joined in with Frank and his team. Frank is fun, positive and uplifting. When he was doing Zumba nearly everyone from around the pool joins in with activities. The music is fab I have downloaded the songs they use - Frank kindly write down my Children’s favourites so I could down load. The team worked hard to give a variety of activities and be fun. There was equal language use too, very good English, Spanish, Dutch speaking explanations of the games and disco. The entertainment team really did make our holiday full of happy fun memories. We have been to this resort many times and stayed at this hotel previously. We felt it was not value for money and not worth a 4 star rating. The cleaning in the room was poor. I had to ask reception and the cleaning ladies many times to sweep and mop the floor. On arrival in our family room they’re were cigarette packets and a lighter left from the previous guests not ideal with 2 young children. Unfortunately all companies are just trying to claw back money. Jose behind the bar worked super hard and was very friendly. The restaurant staff are rushed off their feet. We had a fab time as holidays are what you make it, but was disappointed with the cost versus value and the hotel room cleanliness - it didn’t improve and we stayed for 2 weeks. The hotel is in a fab location.

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