“Could be more customer focused”

I was concerned that the advertised car parking might be a pipe dream and to an extent my fears were realised. The road to the hotel is one way. The entry to the car-park involves a steep descent taking a U turn manoeuvre. Another U turn may be required at the bottom of the ramp. Because spac... more

I was concerned that the advertised car parking might be a pipe dream and to an extent my fears were realised. The road to the hotel is one way. The entry to the car-park involves a steep descent taking a U turn manoeuvre. Another U turn may be required at the bottom of the ramp. Because space is a premium Reception were hounding you every time you park to ensure you are entitled to be there and that you have parked correctly. On the day we checked out I had trouble leaving as the road was blocked because the hotel was having a supply of building materials delivered. I tried to go down the one-way street the wrong way but was boxed in by the council lorry who were replacing streetlights. No mention made by the hotel reception that road closed when we checked out thankfully we were not heading to the airport to go home. The hotel was like a building site with unpleasant noise, first they were replacing a huge area of decking, then they were using a generator to power a paint sprayer. Next the room next door required repairs which again was a noisy process. The shower drenched bathroom floor every time due to poor design of shower cubicle. It is not made clear but the restaurant is a separate business which means you pay as you go rather than add bills to hotel bill and settle at end of stay. Menu is limited we only dined once but the steaks were under done despite us making it clear that we wanted medium. Breakfast range is limited which is not surprising given the small number of rooms in the hotel. One had to often wait whilst items replenished. Tv reception took days to fix. Internet down a lot. Bizarre affair with our bedroom door which could not be locked from inside. On one occasion Chambermaid left door open all day. The location next to sea is a fantastic view but access to the water is only suitable for good swimmers due to depth of water. We liked the stylish décor of the hotel. Service by the bar and restaurant staff very helpful particular mention to Cesare. It was nice strolling around the town with restaurants close by. We took the little road train to get to the castle in the evening which avoided the steep climb on a very warm evening as it only cost €2 each. We enjoyed our stay overall it was simply a case that it could have been better without some of the problems.

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“Mixed feelings”

A hotel not worth its 4 stars. Just pretty simple. The view is super. The room has an ok balcony towards ses and is clean and nice but extremely simple. We love snorkeling and rocks so therefore the "beach" is perfect. But the restaurant is really bad in all ways. Al together, sadly not a place w... more

A hotel not worth its 4 stars. Just pretty simple. The view is super. The room has an ok balcony towards ses and is clean and nice but extremely simple. We love snorkeling and rocks so therefore the "beach" is perfect. But the restaurant is really bad in all ways. Al together, sadly not a place we would like to return to.

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“Great location but more of a motel”

We stayed here 4 nights and had a wonderful time in Castro and exploring nearby towns. The location of La Roccia is fantastic -right on the cliffside beach and I’ve never come across another hotel that allocates deck chairs to your room- that was our favorite thing about this hotel! The rooms the... more

We stayed here 4 nights and had a wonderful time in Castro and exploring nearby towns. The location of La Roccia is fantastic -right on the cliffside beach and I’ve never come across another hotel that allocates deck chairs to your room- that was our favorite thing about this hotel! The rooms themselves are very basic and more like a motel than a hotel but for the price- who could really complain? Walls are thin and we were woken early every morning by cleaning staff in the hallway. The free breakfast was quite appalling, everything was processed or packaged, we skipped it after the first day for beautiful alfresco fresh orange juice and toast down the street at a nearby cafe instead. The parking is also allocated which was great -but getting into the tiny, steep, precarious parking lot was the stuff nightmares are made of, let’s just say it was not easy and thank goodness our car was compact! Checkout was at 10am which was ridiculous -but again at the prices they are charging here it seemed to make sense. If you want a clean place to stay with amazing views and location- this is a great base to explore southern Puglia. Leuca is a short drive away. I can’t give this hotel 4 stars because of the quality of the rooms and amenities, it’s a solid 3-Star hotel, we enjoyed our stay.

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