“Not the best Marriotts”

This Residence Inn is okay nothing special and needs work. The staff was friendly and helpful to me although they seemed new or not really caring or apologetic of issues that occurred to Marriott returning Elite members. Marriotts website says the rooms are newly reflashed. They are not the rooms... more

This Residence Inn is okay nothing special and needs work. The staff was friendly and helpful to me although they seemed new or not really caring or apologetic of issues that occurred to Marriott returning Elite members. Marriotts website says the rooms are newly reflashed. They are not the rooms are hurting they look old and worn. From what • I saw they only changed a few things like the carpets, cabinet doors, new appliances(that still looked old) and the bathroom floor. That's it they definitely did it on the cheap they should of done the it from the ground up. Our room was very dark with dead lights and lights that just did not work. Our bathroom sink was clogged to. So we went down to the front desk asking if maintenance could come and fix some things. I was told there was no maintenance on property but I could have the tool to unclogged the sink. I sad no that's not right to have me do it(I am above a Elite member). So we got another room again this room was very dark but everything did work. It was missing the TV remote but I got one at the desk. I guess my point is this hotel has a big maintenance issue and I would say some issues without staff on how they treat returning members. The hotel is old and it shows and a lack of maintenance the place will just continue getting worse. It was very clean and did not have any bad smells. The location is okay it's not fair to the city, stores, SU but there is nothing to do around the hotel grounds. Being said stay at this hotel if you want a big room some kitchen amenities but don't expect a true Marriott experience or service and a badly renovated room.

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“good option for Carrier Circle”

Booked via Marriott for 101$US GOV rate for 1 night. Checked in around 7PM after dinner with friends, and was provided a large room with queen bed, sofa /living room area, LCD swiveling TV, large kitchen area with table, and good bathroom. Although the room was nice, the grounds inside the cou... more

Booked via Marriott for 101$US GOV rate for 1 night. Checked in around 7PM after dinner with friends, and was provided a large room with queen bed, sofa /living room area, LCD swiveling TV, large kitchen area with table, and good bathroom. Although the room was nice, the grounds inside the courtyard seemed a bit unattended. Pool area was not particularly clean, as with the tennis court. There is a small gym on premise with a few older equipments. Breakfast area was standard, clean, and menu was typical eggs, toast, cereals but they had biscuit and gravy that morning. Decent stay for the price.

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