Description
Facilities: The hotel has 2 lifts and features 74 rooms. The friendly staff at the reception desk are happy to answer any questions. A safe and a drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as … more
Meals: Bed and breakfast can be booked.
- Other
- Air conditioning
- Heating
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Aerobics
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Coffee machine
- Conference centre
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Meeting room
- Newspapers
- Room service
- Safe
- Security
- Serviced office
- Vending machines
- Wake-up call service
- Children
- Cot
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- Gym and SPA
- Gym
- Activities
- Skiing
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
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Very good
Based on 818 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Richmond
Showing 5 featured reviews out of 818 TripAdvisor reviews
J
jrsmg4
Vancouver, Canada
14/12/2025
“Top notch customer service”
When booking this hotel we knew that it is cheap and older. We had no expectations otherwise. However, what we did not expect was the absolutely amazing staff. They had accommodated an adjoining room request coming from a third party booking site from separate bookings. They were kind, helpful and … more
O
oldtiredandretired
Ottawa, Canada
24/11/2025
“Fantastic customer service, great location”
The staff here were without a doubt the most polite and friendliest I have experienced in a long time. I have stayed at hotels that cost 3 to 4 times as much and didn't have the consistent professionalism I received at his hotel. Both gentlemen I spoke with at the front desk were great. Everythin… more
O
Outsider222
Victoria
13/11/2025
“A happy hotel”
This seemed like such a happy hotel to me. Everyone I encountered was cheerful, helpful, and truly friendly. There is a shuttle service from the airport, with a very helpful driver (it is a shuttle that is shared with the Executive Inn, which is across the street and has a restaurant), The rate is … more
V
VancouverWomble
Vancouver, Canada
20/12/2025
“OK for an overnight Airport stay.”
First time staying for a couple of days at the Best Western SureStay Hotel chain. The hotel is an older hotel on the main road. Check in was fast and friendly. The room with twin queen beds was clean and fresh even if it has older furniture and is dated. The beds were excellent and nice and firm fo… more
K
Katz2by2
Metchosin, Canada
16/12/2025
“Good economy choice in Richmond w/ YVR airport shuttle”
Doesn’t look like much from outside but decent rate for Richmond based Vancouver airport hotel within walking distance of many restaurants and services. Easy check in. Room 416. Pleasant and clean. Only one desk chair so have to sit on bed. One cup coffee packs with paper cups. Plastic glasses but … more