On 23 January 2020, the new Balearic Law against Tourism Excesses entered into force, which prohibits all-inclusive deals with unlimited alcoholic beverages. Only a maximum of three alcoholic beverages per guest will be served during lunch and/or dinner.
We would also like to inform you of the following restrictions included in the law:
Practices which may endanger the life, health and physical integrity of guests are strictly prohibited at hotels, apartments and holiday properties. These practices include climbing from one balcony or window to another and jumping from inappropriate places such as balconies into swimming pools (a practice widely known as ';balconing';). Guests breaking the law will be immediately banished from the property and may be fined, states the law and the corresponding municipal regulations. The hotel/apartment manager or property agent must order said guests to leave immediately, which may require assistance from the security forces.
Failure to comply with the prohibition of practices which may endanger the life, health and physical integrity of guests will be considered a serious offence. In the Balearic Islands, serious offences are subject to a fine between 6,001 and 60,000 euros.
Excellent
Based on 4031 reviews
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Showing 3 featured reviews out of 4031 TripAdvisor reviews
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Jason S
10/05/2024
“Excellent!!!”
Just returned from this hotel and well what can I say ,, Excellent!!!! Hotel is immaculate ,Sergi on reception is an absolute credit to the hotel ,helped me out with a situation and nothing was too much trouble for him he made my son smile every time he saw him Pool is big ,,yes it was cold at f... more
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jdenby1985
Cheadle, United Kingdom
09/05/2024
“Great family hotel”
Great hotel for families. Very clean, close to the beach and Portaventura and the animation team are unbelievable, they are so good with the kids and make the holiday so much fun, big shout out to Sergio, Raquel and Pepito, we will 100% be back!
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Carmelcrunch
Wexford, Ireland
05/05/2024
“Not a 4 Star Hotel ”
Hotel was clean. Room ok. Corridors very noisy with kids making noise and banging on doors. Food poor with long queue at every meal. No water or drinks available at meal time unless you buy them.Spa area very disappointing. Kids let run around. Sauna and steam room not working some days. Alot of ... more