“Amazing hotel”

The hotel is very good for families looking for entertainment for the kids lots to do the entetament gets all the kids to join in and also lots to around the pool for the families with kids also hotel is very nice and staff very helpful and friendly all so pepeto is the best for the hotel

“Fab hotels”

I come back here for the 5th time the entertainment was amazing. Pepito is the best entertainment his energy you could not match. Bar staff were super friendly and very helpful with anything we needed. Food was okay still had chips rice etc x x

“First Family holiday ”

We stayed here from 14th-21st of May. 2 adults and 3 kids. Ages 12 and 10. This hotel was really good. We were half board. Most days food choices were really good. Something for everyone. Nightly entertainment for young kids which was great and a show for the adults. Fair play to Sergio, Raquel a... more

We stayed here from 14th-21st of May. 2 adults and 3 kids. Ages 12 and 10. This hotel was really good. We were half board. Most days food choices were really good. Something for everyone. Nightly entertainment for young kids which was great and a show for the adults. Fair play to Sergio, Raquel and Pepito. They were amazing!! We had the 2 interconnected rooms which was great. Aircon was broken in room 237 but other than that, very clean and comfortable. Hotel is also 5 mins walk from parks, beaches shops

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“Great family hotel!”

Just returned from a 10 night stay and this hotel, overall, is great! Good points: 10 min walk to beach/shops 15 min walk to Portaventura Entertainment staff are brilliant!! The pool bar food was delicious! Freshly made and not expensive. Beds and bathroom clean - shower was powerful and has a... more

Just returned from a 10 night stay and this hotel, overall, is great! Good points: 10 min walk to beach/shops 15 min walk to Portaventura Entertainment staff are brilliant!! The pool bar food was delicious! Freshly made and not expensive. Beds and bathroom clean - shower was powerful and has a glass screen (iykyk RE shower curtains abroad!) Pool area is excellent, plenty loungers and seating Water slides were brilliant and the extra activities in the big pool fab (inflatable slide and obstacle course some days) Daytime activities were great and not too frequent (I'm not a fan of a persistent team trying to get you up every 10 mins!) Restaurant was clean and staff always busy cleaning behind messy guests and always plenty crockery etc. Available. Not so good points: The food is average. Breakfast was great (omelettes cooked to order), lunch good and dinner was OK. They seem to have a smaller set of buffet tables for kids but wasn't used while we were there - shame as we expected mid-May to be into peak season. The pizza at the buffet is awful! The toast situation at breakfast is poor - it sounds great on paper that it's toasted over a fire but there was never toast ready the whole time we were there. There seemed to be a lack of staff working the pool bar and inside bar during the day. Could be an off-peak thing but there was frequently large queues for drinks during the day. 10 euro a day for a kettle in your room is crazy! I feel for those needing for babies! The room was mostly clean - the floors were usually not clean though, insane dust under beds and furniture - not sure it was mopped regularly enough. The kids club isn't as good as it could be - open for a few hours in a morning (a plus is they always did face painting!) But the room is small. The kids disco is also late (imo) at 9/9.30pm. However, the kids disco and the staff organising it were great! I particularly loved them chanting and parading around the dining room (although I'm sure other diners would hate it 🤣!) Some reviews mention queuing for dinner/breakfast. We did see this a couple of times during our stay. The queue can stretch across the lobby but we found it moved so fast that it barely takes 5 minutes to get into the dining room. The dining room staff work hard to turn tables around. So all in all, we enjoyed our stay! Yes the food could be improved but there is enough choice for everyone and we would consider returning!

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