All staff have been specifically trained in safety and hygiene protocols to understand, identify and respond to COVID-19.
Staff have personal protective equipment (masks and gloves).
Constant control of the health of all hotel staff.
Hotel-wide information signs with safety and hygiene measures.
Updated information on safety and hygiene measures will be displayed on digital notice boards installed in the hotel.
Capacity control in reception to avoid crowds.
The hotel will guarantee social distancing between guests in reception.
Thorough disinfection of reception area and everyday items with approved products.
Online check-in available on the hotel's digital platforms.
The hotel will monitor capacity in restaurants and bars.
The hotel will guarantee social distancing between guests in restaurants.
Assisted buffet where qualified hotel staff will be responsible for serving for the guest in order to reduce contact.
Stricter room cleaning service.
Disinfection of surfaces and furniture with approved products, paying particular emphasis to the most used areas.
Removal of paper items (magazines and brochures) from the room to reduce contact surfaces.
Capacity control around the pool.
Rearrangement of sunbeds and furniture to guarantee social distancing around the pool.
Disinfection of sunbeds between use.
Capacity control at children's areas and mini-clubs.
Staff will ensure compliance with social distancing measures.
Capacity control during entertainment activities.
The hotel will take the necessary measures to ensure compliance with social distancing.