“Love it”

I am really impressed with this hotel the rooms are large and comfortable, the shower has great pressure, the staff very helpful allowed us early check-in . Great location. The breakfast buffet was amazing, we definitely stay here again price reasonable

“Nice hotel but poor breakfast”

I stayed here for 4 nights. The room was good but the breakfast was not good. There were not enough tables - except there were enough, but they were mostly grouped into 4, most with only 1 or 2 occupants. 3 out of 4 mornings I had to share a table with strangers. It could easily be remedied by sepa… more

I stayed here for 4 nights. The room was good but the breakfast was not good. There were not enough tables - except there were enough, but they were mostly grouped into 4, most with only 1 or 2 occupants. 3 out of 4 mornings I had to share a table with strangers. It could easily be remedied by separating some of the tables into groups of 2. Also the breakfast did not really cater for western taste. There were fried eggs, but no bacon, fried tomatoes, sausages, mushrooms or baked beans. The continental breakfast available only displayed one choice of meat, and few of the normal accompaniments. The restaurant was also very noisy with very heavy chairs being scraped along the floor as people sat down and got up. However, the staff were all very pleasant, and reception desk very helpful. In conclusion, I wouldn’t come back here due to the poor breakfast, but the rest of the facilities were ok.

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“Adequate but staff seems impolite with foreigners”

The hotel is modern with a nice lobby and rooms. Though they told us the hotel has no connecting rooms (hard to believe in such a large property) and put a family of 4 in adjacent rooms instead. The breakfast spread was excellent. Dinner was underwhelming. We ate much better buffets about the s… more

The hotel is modern with a nice lobby and rooms. Though they told us the hotel has no connecting rooms (hard to believe in such a large property) and put a family of 4 in adjacent rooms instead. The breakfast spread was excellent. Dinner was underwhelming. We ate much better buffets about the same price in Beijing and Xi’an. What ticked us off big time was the attitude we sensed from the staff. Perhaps they are not trained with the right cultural awareness to interact respectfully with Indian guests, but they more than once treated us like imbeciles who have no idea how to travel in a foreign country or stay at a nice hotel. Never happened to us before anywhere else in the world or even in Beijing or Xi’an. One afternoon, when our boys went to the pool, as they were about to enter the pool, a staff member comes running, gesturing not to enter. Then another staff member comes and talks to us in broken English - are the adults going in the pool (in street clothes! Of course not), then says the boys need to be in swim shorts (duh, which of course they were!), then points to Chinese guests wearing tight, short swim shorts saying only that kind is allowed (barely believes us that the shorts our boys are wearing are swimwear, though a longer style is common in the US), then tells us boys must wear hats (ok - no problem, tell us your practice and we bought temp hats for the boys to use). There was complete lack of awareness that in another part of the world, a different style of swimwear may be used or that boys don’t typically wear hats. The presumption being their way is the only way and communicating this in a presumptuous, disrespectful way to paying guests.

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