Mandatory fees: You'll be asked to pay the following charges at the property: For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest. We have included all charges provided to us by the property. . Optional fees: Breakfast fee: between COP 17000 and COP 20000 per person (approximately) Airport shuttle fee: COP 130000 per vehicle (maximum occupancy 4) Pet fee: COP 80000 per pet, per stay Service animals are exempt from fees Rollaway bed fee: COP 70000 per night Water fee: COP 3000 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. A car is recommended for transportation to and from this property. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property does not provide hot water in Standard Room. . Special instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 1:00 AM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: Smoking permitted.

The recreational activities listed below are available either on site or nearby; fees may apply.