“Amazing Adult Only resort - The Level Experience”

Treat yourself to the Level service. I ended up travelling alone and was fully welcomed by all the staff there upon arrival. I was taken straight to the Level reception where there receptionist explained everything in detail like where everything is and located. I stayed at the Level Junior Sui... more

Treat yourself to the Level service. I ended up travelling alone and was fully welcomed by all the staff there upon arrival. I was taken straight to the Level reception where there receptionist explained everything in detail like where everything is and located. I stayed at the Level Junior Suite with Pool Access so this was very convenient if you walked out to the private pool for a swim or sunbathe in the day time. There are Bali style sunbeds (at additional costs) where you get served the drinks and snacks too. The room was very clean and is cleaned daily several times so very comfortable and spacious for the stay. As I stayed at the Level I had access to the Level Lounge where you can consume the complimentary alcohol and non alcoholic drinks and there is happy hour every day from 5pm - 6pm where you can enjoy the open bar, snacks and Tapas/canapes. Also breakfast is in the restaurant next to the Level Lounge which serves A La Carte breakfast and also buffet self service and was very yummy. Location of the resort is nearby beaches which are walking distances but a lot of the streets are very steep incline. There are shopping malls and supermarkets nearby too but resort does have a lot of stairs if you don’t use the lift. Loads to do in the resort itself as there is 24hr gym and daily activites such as aqua boxing, cocktail class, art painting class, Macrame etc so a lot to do if you stay there. There is a wellbeing centre where you can have treat to massage, facials, manicure etc (additional costs) Mosaic Restaurant is where they serve all the meals on your board type and I was half board so I had my buffet dinner there. There was enough choices for me and I enjoyed the food there esp. Sushi and the desserts. Very happy for my stay there and would recommend to couples or solo travellers to experience the place where #soulmatters

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“Amazing stay”

Lovely hotel stayed for 5 nights all inclusive and everything was amazing ,food ,drink etc . Pool area really nice and bedrooms large and very well cleaned . Bar staff great special thank you to Jose Lopez and Rafael very attentive and work so hard as can be busy . Night entertainment wasn’t expe... more

Lovely hotel stayed for 5 nights all inclusive and everything was amazing ,food ,drink etc . Pool area really nice and bedrooms large and very well cleaned . Bar staff great special thank you to Jose Lopez and Rafael very attentive and work so hard as can be busy . Night entertainment wasn’t expected much but was really good doesn’t make you want to leave the hotel . Would definitely return ,hotel is great in every way with really good staff on every area .

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“Nice hotel but remote location”

Went in March as a couple and for my husbands 40th. Beautiful hotel very clean and reception area smells amazing. Rooms are spacious and clean. Daily clean and bed made, but no sheet change. Ok with us but may not be everyone’s ideal. Location not ideal, a long walk to anything lively. Not ce... more

Went in March as a couple and for my husbands 40th. Beautiful hotel very clean and reception area smells amazing. Rooms are spacious and clean. Daily clean and bed made, but no sheet change. Ok with us but may not be everyone’s ideal. Location not ideal, a long walk to anything lively. Not central. We hired a car which was great for during the day. We used taxi’s at night for eating out. We upgraded to all inclusive for the drinks but the evening food not to our liking, ok but not great. We had a room outside the ‘upgraded area’ but couldn’t use it and had to walk/lift down many stairs to the ‘commoners’ pool Recommendations Hire car as very steep incline, and nice to tour the island. Go all inclusive for drinks but not food. Staff very friendly Don’t think I would stay again based on location because when u get down into the main area there are some lovely hotels closer to the main centre. Otherwise hotel is clean, well run and nice rooms.

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“Not what I expected”

Personally wouldn’t visit again. I was disappointed with the food, not much choice. And very tasteless. The drinks were nice. Hotel is lovely in itself but not worth the money we paid. Can’t get a sunbed after 9am Not once did we get our beds changed, the room was big and spacious but they we... more

Personally wouldn’t visit again. I was disappointed with the food, not much choice. And very tasteless. The drinks were nice. Hotel is lovely in itself but not worth the money we paid. Can’t get a sunbed after 9am Not once did we get our beds changed, the room was big and spacious but they were not very attentive to changing bins etc. The entertainment is rubbish however very loud so if you want to go to sleep before 11pm, good luck. Pool was dirty at the bottom

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