“Celebration with family”

We stayed here for four nights as a family, all adults ranging from 27 to 60 yo. We chose the hotel primarily from the appearance of it, the location & the positive reviews. After we booked it turned out a close friend was actually at the hotel for a week & they were really pleased with it. The o... more

We stayed here for four nights as a family, all adults ranging from 27 to 60 yo. We chose the hotel primarily from the appearance of it, the location & the positive reviews. After we booked it turned out a close friend was actually at the hotel for a week & they were really pleased with it. The only negative I have & it is possibly a common thing with hotels in Tenerife, but I don’t like these different systems where you aren’t allowed in certain areas ( I.e. level up ) I’d emailed the hotel to request 3 rooms together, which they kindly provided. We were in rooms 618-620. They overlooked the level up swimming pool. The rooms were a reasonable size with comfortable beds & a good shower room. We didn’t have a trouble with noise from rooms above or people passing the room on a night which is good. We were half board and we all really enjoyed the food. We always had a lovely warm greeting from Laura ( she knew after the first day who our family members were & joked about the fact that the younger ones never joined us oldies for breakfast) We always ate breakfast outside, taking in the beautiful view from the terrace. Absolutely brilliant choice of food to choose from. On an evening we tended to eat inside. We liked that they have tried to section off areas of the dining room to make it more of a restaurant vibe, rather than a large dining room. Again we were very happy with the variety of food on offer on a night. Good selection of salads, tasty soups and always a decent choice in what would be classed as the main meal selection. There was even steak one night. The drinks weren’t too expensive and on the whole the cocktail/ Sangria were good. It was difficult getting a seat outside on the terrace on an evening, they got snapped up early. We ended up sat inside on a couple of occasions to try to listen to the live entertainment. The large free form pool was a great area to relax. No rush for sunbeds which was a lovely change. We tended to sit on the grassy area looking out to sea. The pool bar was ok, we didn’t buy any food from it because we went out for lunch. We thought the location of the hotel was good, you get a lovely view & you’re out of the hustle and bustle. We used the gate near the restaurant by the large pool to walk down the hill to Adeje. It’s not that steep. On the day of our departure we were allocated a room to use to get washed and changed as our pick up was late afternoon. That was very helpful. To sum up we all enjoyed our stay.

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“Average & definitely not a 5*”

Although this hotel was clean & staff friendly- I wouldn’t agree with it being a five star hotel- the Breakfast hot food was always cold - the sun beds were extremely uncomfortable due to no cushions - when I explained that I had a bad back - all they offered was extra towels . We opted on this... more

Although this hotel was clean & staff friendly- I wouldn’t agree with it being a five star hotel- the Breakfast hot food was always cold - the sun beds were extremely uncomfortable due to no cushions - when I explained that I had a bad back - all they offered was extra towels . We opted on this occasion not to do all inclusive as we wanted to try many of the amazing restaurants near by. But what I would say had I opted that I would have been disappointed by the lack of pool bar or waitress staff to offer drinks or snacks - all thus 5* offered around the pool was a little kiosk that was managed with 1 member of staff, therefore created a large waiting queue.

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