“The nicest staff I have ever met.”

Excellent stay here! My friend recommended this resort to me, and I am very glad we went! My husband, my children (age 10 and 3) and I stayed here for a week last week and just got back yesterday. Nothing was too much trouble for the staff - they were always professional and kind and helpful. It ... more

Excellent stay here! My friend recommended this resort to me, and I am very glad we went! My husband, my children (age 10 and 3) and I stayed here for a week last week and just got back yesterday. Nothing was too much trouble for the staff - they were always professional and kind and helpful. It did help a lot that I speak a little Spanish, but I believe most if not all staff know at least workable English. We stayed the first week of April, so it was very quiet during our stay, and only towards the end did it get relatively busy with other guests arriving. The food was fantastic, and the location was perfect for visiting the beach or the little town nearby. Both were within a 5-10 minute walk. Plenty to do for kids of all ages. Unfortunately the Mini Club wasn't open, since we weren't there during high season, but the staff kindly let our children play in the Mini Club play area anyway as long as we were present. The Grill and outdoor bar were closed, also, but plenty of drinks, snacks and food were available inside, so it just meant walking for an extra 20 seconds, no big deal. The room was spotless and cleaned every day, the water for the shower and sink got hot very quickly, and our balcony view from the 5th floor was gorgeous. We stayed in room 531. No complaints at all, but just a comment - if you have a young child, be aware the balcony door does NOT LOCK. This wasn't a problem for us, but if you had a two-year-old or an extremely adventurous three-year-old, that might be a concern. Overall, fantastic, and well worth it! I loved everything - the pools, slides, all of it amazing.

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“Great Hotel, helpful staff, delicious food. ”

A great hotel. Our room was really large with 2 double beds and a seating area with an amazing sea view. For breakfast and dinner there was loads of choice so we could all eat what we wanted. Price of drinks was very reasonable. Staff were friendly and attentive. The bar and public areas were dec... more

A great hotel. Our room was really large with 2 double beds and a seating area with an amazing sea view. For breakfast and dinner there was loads of choice so we could all eat what we wanted. Price of drinks was very reasonable. Staff were friendly and attentive. The bar and public areas were decorated really nicely. Main pool area was great with plenty of sun loungers. Pool was very cold it's a shame one of the pool areas wasn't heated but otherwise would highly recommend this hotel.

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“Lovely family holiday in a beautiful place”

Firstly as someone who reads plenty of reviews , I thought it was keen to write one and also to provide some context and honesty. I always read reviews based on the fact that some people will love a place and others pick fault. The hotel is lovely we were in room 527 which overlooked the sea whic... more

Firstly as someone who reads plenty of reviews , I thought it was keen to write one and also to provide some context and honesty. I always read reviews based on the fact that some people will love a place and others pick fault. The hotel is lovely we were in room 527 which overlooked the sea which was beautiful. The room had two large double beds, a lovely bathroom and wonderful balcony. It was clean and tidy. The food was what you would expect from a buffet. Plenty of choice and hot. For all those people reviewing the food negatively, they need to re evaluate what they expect from a buffet style hotel. Highlights were the omelettes (lovely lady serving them) and the kids loved the Nutella and chocolate fountain pancakes (as did I). The evening meal choices were vast with plenty of salad, grilled meat and fish options alongside other delicacies and the classic pizza and pasta area. We were half board so can’t comment on lunches or snack bar. The hotel was relatively quiet for our stay, so we didn’t have any issues with queues and all the staff we encountered throughout our stay were brilliant and help me with some of my Spanish pronunciation. The bar area is well located with plenty of seating. Nothing better than a nice cold sangria over looking the pool. The pools were cold but once in it was fine, the slides were great fun as well. Yes there are some cracked tiles but for such a large pool area this wasn’t an issue and I’m sure the hotel will improve for next season. There are plenty of flat walks in either direction at the back of the hotel following the footpath. Bikes and electric scooters can be hired locally and the well signed cycle paths adjacent to the footpath gave us great fun. We visited the market on Thursday which was classic Spanish market, there is a shopping centre (Grand plaza) that is either a good walk or short bus trip away. My daughters enjoyed primark, H&M and Pandora in there. Overall my family (wife, two girls 14-11 and my dad) had a great time and would go back. The weather was early 20s in October half term and was brilliant. Thanks to all the staff.

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