Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are a… more
Location: This hotel is located in the heart of the historic city centre, a few paces away from the famous Museum del Prado and La Puerta del Sol. Whether guests are in the mood to shop, go sightseeing or just stroll through the lively neighbourhood, everything is within reach. There are restaurants, a bus station, a railway station, the tourist centre, the Plaza Mayor, the Serrano shopping street and the Almudena Cathedral all within easy reach. Madrid Airport is some 16 km away.
Meals: Dining facilities include a restaurant, a café and a bar. Catering options include full board and all-inclusive. A fortifying breakfast is served daily. Special meals, including vegetarian dishes, are also available.
- Other
- Air conditioning
- Heating
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Disco / DJ
- Parking
- Nearby parking
- Paid parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Club
- Conference centre
- Currency exchange
- Doctor
- Garden
- Hair dryer
- Hair salon / beauty centre
- Iron
- Ironing equipment
- Library
- Luggage storage
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Menu for diabetics (on request)
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Spa
- Activities
- Bike rental
- Golf course
- Accessibility
- Accessible floor to entertainment room
- Accessible floor to the adapted room
- Bathroom door greater than 80cm
- Entertainment rooms, toilets in adapted communal areas
- Facilities for people with disabilities
- Free basin depth greater than 60cm
- Ground floor reception
- Hotel entrance with ramp
- Lift on the ground floor
- Restaurant on the ground floor
- Restaurant with toilets in adapted communal areas
- Toilet access with bars
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 4281 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 4 featured reviews out of 4281 TripAdvisor reviews
2
278kateh
London, United Kingdom
02/08/2025
“Stylish Stay Without the Splurge”
Stayed here on a recent business trip and was very pleased overall. The room offered a great balance of function and comfort, with a modern, slightly luxurious feel—ideal for working and relaxing. I was concerned that my room (1st floor overlooking the square) would be noisy at night. It wasn't at … more
L
LiliP353
Kennebunkport, Maine
03/05/2025
“Heart of Madrid ”
This is a wonderful hotel. Great location close to everything. The staff are gracious and spend time to tell you about the hotel and offer any assistance with what you need. The room has a generous mini bar, , flat screen Bose like sound system that also carries into the bathroom if you don't wan… more
B
BashStKid
Birmingham, United Kingdom
09/07/2025
“A Good Experience”
We arrived just past midnight and the receptionist was quick and efficient in allocating our rooms. We found the reception to be friendly and helpful during our stay. The room, as requested, had a "courtyard" view that was not particularly attractive, but that did not matter at all, as we slept wel… more
E
egcolbert
Lynbrook, New York
08/09/2025
“Central Location, But Overpriced and Underwhelming”
Hotel Madrid Reina Victoria is perfectly located for exploring Madrid, and we appreciated being checked in early after our long flight from the U.S.—a thoughtful gesture that started things off well. Unfortunately, the rest of the stay didn’t live up to expectations. The surrounding construction w… more
9
Excellent
Based on 7 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 9
Location: 10
Breakfast: 9
Quality/Price: 8
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