“The best hotel experience as usual! 😍”

The Manila Hotel is an easy choice for us everytime we want a vintage, homey yet luxurious feel for our staycation. We booked for two rooms, since we're a family of four. I requested for adjacent rooms and we were checked-in early. The view from our room was the world-famous Manila Bay, and we ha… more

The Manila Hotel is an easy choice for us everytime we want a vintage, homey yet luxurious feel for our staycation. We booked for two rooms, since we're a family of four. I requested for adjacent rooms and we were checked-in early. The view from our room was the world-famous Manila Bay, and we had a great sunset experience without the need to leave our rooms. The hotel is well-maintained as expected, with complete amenities inside the room. Pastries from the lobby were authentic French. Fish and chips at the poolbar was also great. Breakfast selection is what you would expect from a 5-star hotel. Every food you would crave for breakfast is here. I just hope you will include century eggs again as one of the topping options for the congee. But everything else was great. We stay here at least once a year, because of the competitive pricing, beautiful and well-maintained hotel amenities, delicious food, and of course, the very consistent excellent customer service! Kudos to the manager for making sure The Manila Hotel keeps the guests feel the warmth and hospitality of Filipinos. From the door attendants, security personnel, front desk staff, restaurant servers, housekeeping, and the rest of the team who never fail to serve with a smile. We will keep coming back for our family celebrations!

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“Hotel Manila's faded glory”

This iconic Manila hotel was a disappointment. The public areas are magnificent but the bedrooms' decoration is dark and the rooms need to be modernised. There are only light switches on one side of the bed and the rooms lack power points for mobil phones. The buffet breakfast is splendid,excell… more

This iconic Manila hotel was a disappointment. The public areas are magnificent but the bedrooms' decoration is dark and the rooms need to be modernised. There are only light switches on one side of the bed and the rooms lack power points for mobil phones. The buffet breakfast is splendid,excellent quality there are a variety of asian and western dishes, unfortunately the waiter service is not on the same par, very inattentive. We requested a late check out and were offered 30 minutes, which is ridiculous. It's far better to say that a late check out is unavailable. The restaurants offer a 20% discount for hotel guests but if you have already checked out this promotion is not applicable. The area surrounding the pool needs more maintenance and to be repainted. To summarise the hotel needs a revamp and more staff training to restore it to it's former glory.

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