Description
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.. Featured amenities include a 24-hour business center, express check-in,... more
With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This 5-star hotel is 1.9 mi (3.1 km) from Grand City Surabaya and 2.4 mi (3.9 km) from Surabaya Plaza Shopping Mall.. Distances are displayed to the nearest 0.1 mile and kilometer. Tunjungan Plaza - 0.5 km / 0.3 mi BG Junction - 0.8 km / 0.5 mi Grahadi - 1.1 km / 0.7 mi Joko Dolog Statue - 1.2 km / 0.8 mi Sharp Bamboo Monument - 1.6 km / 1 mi Surabaya Youth Center - 1.6 km / 1 mi Balai Pemuda - 1.7 km / 1.1 mi Taman Hiburan Rakyat - 1.8 km / 1.1 mi Old City - 1.9 km / 1.2 mi Masjid al Akbar - 1.9 km / 1.2 mi Arab Quarter - 1.9 km / 1.2 mi Heroic Monument - 2 km / 1.2 mi Surabaya Grand Mosque - 2 km / 1.2 mi Grand City Surabaya - 2 km / 1.2 mi Surabaya Plaza Shopping Mall - 2 km / 1.3 mi The preferred airport for JW Marriott Surabaya is Surabaya (SUB-Juanda) - 19.3 km / 12 mi . Near Tunjungan Plaza.
Hotel highlighted for…
Enjoy international cuisine at Pavilion Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
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- Entertainment
- Evening entertainment
- Entertainment
- Club
- TV lounge
- Shops in hotel
- Computer room
- Dance hall
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Luggage storage
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Private check-in and check-out
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- In-room babysitting service
- Hairdressers / Beauty salon
- Shops
- Tumble dryer
- Coffee machine
- Security service
- Microwave
- Barbecue
- Coffee maker
- Hair dryer
- Club
- Towel service
- Housekeeping service
- Medical service
- Wedding service
- Babysitting service
- Children’s pool
- Year-round outdoor pool
- Rooftop pool
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Airport transfer
- Transfer to the train station
- Transport service
- Transfer to shopping centre
- Shuttle
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Restaurants
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' buffet
- Facilities for events and banquets
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Restaurant guide
- Swimming pools
- Children’s pool
- Umbrellas
- Languages
- English
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 17
- Deposit:
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Excellent
Based on 1170 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 1170 TripAdvisor reviews
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howardxp1
New York City, New York
20/03/2024
“A great enclave from the hustle and bustle outside.”
As the property was in the heart of this interesting city in developing Indonesia, I didn’t expect the level of service and quality as we got. It was as good or better than any JW anywhere. I must say that my wife and I are Titanium members and it really makes a huge difference. You’ll get acce... more
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RobertClouseTravel
Nerstrand, Minnesota
27/02/2024
“Unexpected luxury in Surabaya Indonesia”
Intensely beautiful and spacious JW Marriott in the middle of the city. A luxury spot and removed from the intensity of the roads outside with everything and everyone there to make your stay amazing. The executive lounge is a warren of private spaces and staffed with so many people any whim is ... more
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wisnu T
19/02/2024
“Memorable stay at JW Marriott Surabaya, Good Service, Facilities , Strategic Location.”
Memorable stay starting the very first impression moment on arrival & stay. My wife birthday become more special with special greetings, art towels & cookies. Room cleanliness, best service, smile & helpfulness is the signature of this hotel.
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IBringU
Singapore, Singapore
31/03/2024
“Tired room and hotel”
First and foremost I would like to thank Karen for making the best effort as well as the lounge team for their hospitality but please allow me to share some of my feedback. While the staff have been accommodating and trying their level best but the processes and property is really in need of m... more