Jw Marriott Surabaya

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Jw Marriott Surabaya

Surabaya - East Java See map

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Very popular destination!

10 properties have been booked in the last 15 minutes in Surabaya

Latest reviews from the hotel

9 Excellent
Rating 4,5 around 5 for travellers of Tripadvisor

Excellent

Based on 1170 reviews

Rating 4,5 around 5 for travellers of Tripadvisor

Location

Rating 4,5 around 5 for travellers of Tripadvisor

Noise

Rating 4,5 around 5 for travellers of Tripadvisor

Rooms

Rating 4,5 around 5 for travellers of Tripadvisor

Service

Rating 4,5 around 5 for travellers of Tripadvisor

Value for money

Rating 4,5 around 5 for travellers of Tripadvisor

Cleanliness

Showing 4 featured reviews out of 1170 TripAdvisor reviews

C

Culture25057351086

Sungai Buloh, Malaysia

01/10/2024

Rating 5 around 5 for travellers of Tripadvisor

“Exceptional Service”

🌟 Huge thanks to Suherto, Chef Endra, Chef Sigit, and Asat for an unforgettable experience at JW Marriott Surabaya! 🌟 We were so touched by the extra effort made for us—despite Chef Endra being on leave, Chef Sigit whipped up a special Rawon just for us, which wasn’t even on the menu! 💖 A big shou… more

K

kwanghoc9

Seoul, South Korea

16/09/2024

Rating 5 around 5 for travellers of Tripadvisor

“Impeccable Stay!”

My stay at JW Marriott, Surabaya was nothing short of amazing, and their hospitality left a lasting impression! From the moment I arrived, the staffs went above and beyond to ensure my experience was comfortable and memorable. And their efforts and execution was consistent throughout my 3 nights st… more

P

priscilliaalvionita

07/09/2024

Rating 5 around 5 for travellers of Tripadvisor

“A perfect place to stay”

Stayed here with my family for my brother's wedding, and it was the perfect choice! The room was spotless, the food was fantastic, and the staff were incredibly friendly and helpful. Big shout-out to Pak Dewa (FO), Daniel (FO), and Chef Rio 🫶🏻

Z

zairdra

Bogor, Indonesia

27/08/2024

Rating 5 around 5 for travellers of Tripadvisor

“The best hotel customer service ”

I am a Marriot Bonvoy gold member but I have been treated by the JW Marriott Surabaya as though I was royalty. I appreciate their attention to my family and my comfort during my 3-night stay. The welcoming person in the lobby, the quick check-in staff, the attentive housekeeping team and the except… more

About the property

Description

Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.. Featured amenities include a 24-hour business center, express check-in, a… more

How to arrive

Surabaya - East Java See map

With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This luxury hotel is 2 mi (3.2 km) from Grand City Surabaya and 2.5 mi (4 km) from Surabaya Plaza Shopping Mall.. Distances are displayed to the nearest 0.1 mile and kilometer. Tunjungan Plaza - 0.5 km / 0.3 mi BG Junction - 0.9 km / 0.5 mi Joko Dolog Statue - 1.3 km / 0.8 mi Grahadi - 1.5 km / 0.9 mi Sharp Bamboo Monument - 1.6 km / 1 mi Surabaya Youth Center - 1.6 km / 1 mi Taman Hiburan Rakyat - 1.8 km / 1.1 mi Balai Pemuda - 2 km / 1.2 mi Grand City Surabaya - 2 km / 1.2 mi Surabaya Plaza Shopping Mall - 2 km / 1.3 mi Surabaya Grand Mosque - 2 km / 1.3 mi Heroic Monument - 2 km / 1.3 mi Old City - 2 km / 1.3 mi Masjid al Akbar - 2 km / 1.3 mi Arab Quarter - 2 km / 1.3 mi The preferred airport for JW Marriott Surabaya is Surabaya (SUB-Juanda) - 19.4 km / 12.1 mi . Near Tunjungan Plaza.

Hotel highlighted for…

A fantastic hotel for family fun, where you could find totally prepared facilities and a complete offer of activities for children of all ages. So that you could enjoy as you deserve enjoying!

Facilities and services

Enjoy international cuisine at Pavilion Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
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Entertainment
Evening entertainment
Entertainment
Club
TV lounge
Shops in hotel
Computer room
Aerobics
Dance hall
Parking
Parking
Parking near the hotel
Secure parking
Valet parking
Wi-Fi
Complimentary Wi-Fi
Complimentary Wi-Fi
Services
Nursery
Kids´ club
Breakfast room service
Room service
Laundry
Luggage storage
Safe
Ironing board
Iron
Newspapers
Car hire
Cash machine
Foreign currency exchange
Fax / Photocopier
Luggage storage
Shoe shiner
Trouser press
Private check-in and check-out
Wake-up call
Ironing service
Sale of tickets
Gardens
Public bathroom
Sun terrace
Terraces
Sale of tours
Dry cleaning service
In-room babysitting service
Hairdressers / Beauty salon
Coffee machine
Security service
Microwave
Barbecue
Coffee maker
Hair dryer
Club
Towel service
Housekeeping service
Medical service
Wedding service
Cloakroom
Babysitting service
Children’s pool
Year-round outdoor pool
Rooftop pool
Hair salon
24-hour gym
Serviced office
Conference centre
Meeting rooms
Gym and SPA
Spa
Gym
Wellness area with massage service
Turkish bath
Sauna
Jacuzzi
Pay-per-use gym
Swimming pools
Full spa
Recreational area
Children’s pool
Sunbeds
Umbrellas
Other
Air conditioning
Additional services
Laundry service
Daily room cleaning
Self-service laundry
Laundry
Tumble dryer
Dry cleaning service
Lift
Reception
24-hour reception
Concierge service
Multilingual reception staff
Porter service
Shuttle transfer
Airport transfer
Transfer to the train station
Transport service
Transfer to shopping centre
Shuttle
Pets
Pets not allowed.
Smoking
Smoking areas
Smoke detectors in hotel
Bars
Coffee shop
Café bar
Bar
Tea and coffee in common areas
Indoor bar
Restaurants
Buffet restaurant
Restaurant with diet menus
Breakfast room service
Restaurant with kids' buffet
Facilities for events and banquets
Restaurant with barbecue
Restaurant with breakfast buffet
Restaurant with high chairs
Restaurant guide
Activities
Tennis court
Golf course (within 3 km)
Bike rental
Golf course
Accessibility
Wheelchair-friendly facilities
Wheelchair-friendly rooms
Wheelchair-friendly access
Languages
English
 Check-in/Check-out
Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
 Minimum registration age without supervision
17
Deposit:
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Good to know

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Our receptionists are multilingual:
Taxes included in the final price:

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