Description
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.. Featured amenities include a 24-hour business center, express check-in, a… more
With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This luxury hotel is 2 mi (3.2 km) from Grand City Surabaya and 2.5 mi (4 km) from Surabaya Plaza Shopping Mall.. Distances are displayed to the nearest 0.1 mile and kilometer. Tunjungan Plaza - 0.5 km / 0.3 mi BG Junction - 0.9 km / 0.5 mi Joko Dolog Statue - 1.3 km / 0.8 mi Grahadi - 1.5 km / 0.9 mi Sharp Bamboo Monument - 1.6 km / 1 mi Surabaya Youth Center - 1.6 km / 1 mi Taman Hiburan Rakyat - 1.8 km / 1.1 mi Balai Pemuda - 2 km / 1.2 mi Grand City Surabaya - 2 km / 1.2 mi Surabaya Plaza Shopping Mall - 2 km / 1.3 mi Surabaya Grand Mosque - 2 km / 1.3 mi Heroic Monument - 2 km / 1.3 mi Old City - 2 km / 1.3 mi Masjid al Akbar - 2 km / 1.3 mi Arab Quarter - 2 km / 1.3 mi The preferred airport for JW Marriott Surabaya is Surabaya (SUB-Juanda) - 19.4 km / 12.1 mi . Near Tunjungan Plaza.
Hotel highlighted for…
Enjoy international cuisine at Pavilion Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
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- Entertainment
- Evening entertainment
- Entertainment
- Club
- TV lounge
- Shops in hotel
- Computer room
- Aerobics
- Dance hall
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Luggage storage
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Private check-in and check-out
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- In-room babysitting service
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Microwave
- Barbecue
- Coffee maker
- Hair dryer
- Club
- Towel service
- Housekeeping service
- Medical service
- Wedding service
- Cloakroom
- Babysitting service
- Children’s pool
- Year-round outdoor pool
- Rooftop pool
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Pay-per-use gym
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Airport transfer
- Transfer to the train station
- Transport service
- Transfer to shopping centre
- Shuttle
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Restaurants
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' buffet
- Facilities for events and banquets
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Restaurant guide
- Activities
- Tennis court
- Golf course (within 3 km)
- Bike rental
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Languages
- English
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 17
- Deposit:
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Excellent
Based on 1170 reviews
Location
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Value for money
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Showing 4 featured reviews out of 1170 TripAdvisor reviews
C
Culture25057351086
Sungai Buloh, Malaysia
01/10/2024
“Exceptional Service”
🌟 Huge thanks to Suherto, Chef Endra, Chef Sigit, and Asat for an unforgettable experience at JW Marriott Surabaya! 🌟 We were so touched by the extra effort made for us—despite Chef Endra being on leave, Chef Sigit whipped up a special Rawon just for us, which wasn’t even on the menu! 💖 A big shou… more
K
kwanghoc9
Seoul, South Korea
16/09/2024
“Impeccable Stay!”
My stay at JW Marriott, Surabaya was nothing short of amazing, and their hospitality left a lasting impression! From the moment I arrived, the staffs went above and beyond to ensure my experience was comfortable and memorable. And their efforts and execution was consistent throughout my 3 nights st… more
P
priscilliaalvionita
07/09/2024
“A perfect place to stay”
Stayed here with my family for my brother's wedding, and it was the perfect choice! The room was spotless, the food was fantastic, and the staff were incredibly friendly and helpful. Big shout-out to Pak Dewa (FO), Daniel (FO), and Chef Rio 🫶🏻
Z
zairdra
Bogor, Indonesia
27/08/2024
“The best hotel customer service ”
I am a Marriot Bonvoy gold member but I have been treated by the JW Marriott Surabaya as though I was royalty. I appreciate their attention to my family and my comfort during my 3-night stay. The welcoming person in the lobby, the quick check-in staff, the attentive housekeeping team and the except… more