“A place to relax!”

Following two sleepless nights in Montsalvy, I really appreciated the quiet setting of the hotel although when I checked in my reservation had been cancelled. The front desk manager fixed the issue up, I was given a room facing the mountains. Food was good; note that the restaurant is closed at ... more

Following two sleepless nights in Montsalvy, I really appreciated the quiet setting of the hotel although when I checked in my reservation had been cancelled. The front desk manager fixed the issue up, I was given a room facing the mountains. Food was good; note that the restaurant is closed at lunch time. The Manager indicated to me a nice restaurant in Salers (quaint historic village) La Diligence (better to book before going). Le Gerfaut is 3stars hotel, it would need some fixings and/or lift up (I.e. Toilette seat in my bedroom was broken... Ouch!). Overall, a decent and suitable place for vacationing. Anne, Ottawa, ON, Canada

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“Looks can be deceiving ”

The hotel is located just outside the beautiful town of Salers. It is a pleasant 15 minute walk to the centre of the town (which is well lit by street lights at night). The room had a lovely view of Salers in the distance (see photo). Also in the photo is part of the swimming pool which is not qu... more

The hotel is located just outside the beautiful town of Salers. It is a pleasant 15 minute walk to the centre of the town (which is well lit by street lights at night). The room had a lovely view of Salers in the distance (see photo). Also in the photo is part of the swimming pool which is not quite as large as it appears in the publicity photo - but a decent size to swim in and some of the guests did use the pool. The room was a decent size, was clean and the beds were comfortable. Overall, the room was rather dated. There was a separate and very small en-suite toilet and a separate bathroom. The room lacked a number of details which might have justified the price. For example, the toilet roll holder was broken and we had to ask for extra paper, the shower hose did not have a fitting on the wall to hold it, the walls were painted in a shade of pink which probably looked lovely in the 1970's but by now just looks a little sad and tired. I imagine that the room is warm and cozy during the colder months because there are wall heaters in the main room and bathroom. However we arrived at the end of August and the weather was very hot and humid. The room was stifling and extremely uncomfortable since there is no air-conditioning. We asked for a fan but they did not have one. Our first night was therefore very unpleasant due to the heat (which is no fault of the hotel of course). The next day we bought a fan which helped make the room more comfortable. We ate in the hotel on the first night and the food was freshly cooked and tasty. We did not have breakfast so am unable to comment on this. Staff were helpful and courteous. Overall, we were rather disappointed with the hotel which we felt was a little overpriced and did not quite live up to the description on the website.

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“Interesting!”

Located 15 minutes outside of Salers next to a small camp site, but the lit road to the town allows an evening stroll. The hotel has a swimming pool and small patio, also the hotel has its own parking. The rooms must be the plainest I have seen - no cupboards at all. The room was also grubby. Th... more

Located 15 minutes outside of Salers next to a small camp site, but the lit road to the town allows an evening stroll. The hotel has a swimming pool and small patio, also the hotel has its own parking. The rooms must be the plainest I have seen - no cupboards at all. The room was also grubby. The hotel has a restaurant which is quite good for the price. The main problem is the hotel is grossly understaffed which can lead to long waits. We too encountered staff arguing and a sometimes overfamiliar attitude to customers. This could either annoy you or become quite amusing - it's up to you.

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