“Friendly and helpful staff, great location, clean – but not quiet”

Very happy with most aspects of this hotel, especially the staff, nearly all of whom were very friendly and helpful. David in the ninth floor bar/restaurant, in particular, was fantastic – welcoming, helpful, and not at all fazed by my limited Spanish. He even remembered my order after only one vis… more

Very happy with most aspects of this hotel, especially the staff, nearly all of whom were very friendly and helpful. David in the ninth floor bar/restaurant, in particular, was fantastic – welcoming, helpful, and not at all fazed by my limited Spanish. He even remembered my order after only one visit! All that said, I'm not sure I'd recommend this hotel to anyone who needs peace and quiet. The rooms have quite thin walls and doors with large gaps underneath them, so most sounds from the corridors and surrounding rooms can be clearly heard. I was particularly unlucky with the other guests on my corridor, who were shouting at each other and slamming doors from dawn to dusk, and the cleaners seemed to enjoy slamming the vacuum cleaner against the wall of the neighbouring rooms. Thankfully, the reception staff were kind enough to move me to a room on a different floor after my first night, so the neighbour issue at least got resolved. With a little attention to the noise level in the rooms, this place would be an easy one to recommend.

less

“Nice hotel”

I stayed there for 3 nights. My room was very nice and the staff were friendly and welcoming. The only issue I had was that other guests on my floor were slamming the doors and making a terrible noise. Also it would be nice if there was a small fridge in the room. The public transportation was too … more

I stayed there for 3 nights. My room was very nice and the staff were friendly and welcoming. The only issue I had was that other guests on my floor were slamming the doors and making a terrible noise. Also it would be nice if there was a small fridge in the room. The public transportation was too far from the hotel. I had to take Uber on quite a few occasions because the bus took about an hour to get to the center vs 15 minutes in a car.

less

“Excellent location”

Excellent location!, though no street level signage so hard to find. Our room had an internal view to another building but I suppose someone has to and very little clothes storage so in all, more suited to very short stay business. Very clean, staff very professional polite helpful and friendly. … more

Excellent location!, though no street level signage so hard to find. Our room had an internal view to another building but I suppose someone has to and very little clothes storage so in all, more suited to very short stay business. Very clean, staff very professional polite helpful and friendly. Breakfast adequate; had fruit, cereal, pastries, etc and smaller selections helped to reduce food waste. Unfortunately the “hot” food (eggs, bacon, sausage, tomato) didn’t stay hot very long, but there was plenty to fill yourself up for the day. Aircon in the room could only be turned up and didn’t really get cold in the room but with curtains/windows closed it didn’t heat up too much. Would recommend for access to city and easy on-street parking.

less

“Trip through Spain with Gate 1 Travel”

Check in was slow. Very many people and only one representative. Breakfast buffet was terrific! Room very small and beds were not positioned as requested. Outlets not easily accessible to bed table.