“A Very Good Boutique Hotel”

A very good boutique hotel within easy walking distance of City Central. Our modern room on the first floor overlooking the internal garden was very comfortable, parking was taken care of by hotel staff in the secure underground hotel car park and all the staff were most helpful. We also enjoyed ... more

A very good boutique hotel within easy walking distance of City Central. Our modern room on the first floor overlooking the internal garden was very comfortable, parking was taken care of by hotel staff in the secure underground hotel car park and all the staff were most helpful. We also enjoyed a very good dinner in their Restaurante Ampar on our first evening there.

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“Mixed Experience in a Prime Location”

Our two-night stay at this hotel had its ups and downs. The location was undeniably great, and the front desk staff were friendly and accommodating. We made a specific request for a quiet room, and although we were assured that it would be, unfortunately, it ended up being near a service room, re... more

Our two-night stay at this hotel had its ups and downs. The location was undeniably great, and the front desk staff were friendly and accommodating. We made a specific request for a quiet room, and although we were assured that it would be, unfortunately, it ended up being near a service room, resulting in some noise disturbances from service vehicles. On a brighter note, the beds were comfortable, and the room itself was pleasant with a nice overall decor. We particularly enjoyed the breakfast, which offered a satisfying start to our days. However, our experience took a turn for the worse at the lounge/cafe. The service was excruciatingly slow, and the quality of the food left much to be desired. This was disappointing considering the positive aspects of our stay. Additionally, finding the entrance to the hotel with our car proved to be a bit of a challenge, even with navigation assistance. In summary, while there were aspects of our stay that we appreciated, such as the location and comfortable accommodations, the issues with noise and disappointing dining experience tempered our overall satisfaction. Despite this, the value for the price paid was reasonable.

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“A little Hectic”

Beautiful Hotel where you walk into a splendid lobby. I must say the staff here works very hard, not necessarily doing their best because they seem shortstaffed. They seemed a bit stressed.. the room that are simple and clean. The spa set up is kind of strange because you have to reserve an hour ... more

Beautiful Hotel where you walk into a splendid lobby. I must say the staff here works very hard, not necessarily doing their best because they seem shortstaffed. They seemed a bit stressed.. the room that are simple and clean. The spa set up is kind of strange because you have to reserve an hour and it’s down in the basement. I received a facial that was horrible. They gave me a small discount and I got an infection. Breakfast was absolutely nuts! When I arrived, they weren’t ready setting up and people are popping in there as soon as they could there’s only two people and the barista was trying to make coffee for everyone just very hectic. The management needs to refine and properly staff this property.

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