“A beautiful week stay”

We have just returned from a weeks stay at this beautiful hotel. We were a party of four, my husband and I along with our two adult children. My sons birthday occurred whilst we were there, our lovely maid Silvia left balloons and sweets, and on returning from being out a cake and a bottle of Moë... more

We have just returned from a weeks stay at this beautiful hotel. We were a party of four, my husband and I along with our two adult children. My sons birthday occurred whilst we were there, our lovely maid Silvia left balloons and sweets, and on returning from being out a cake and a bottle of Moët had been delivered to the room. We had two deluxe sea view rooms, next door to one another. These have huge balconies that capture the sun from after lunch right into the evening. The views are stunning. The hotel is centrally located, we went HB and the breakfast and evening meals were great. The hotel bar is not expensive, and all the staff cannot do enough for you. We received a daily gift to the room, it had us all guessing what we would get next, along with Moët on arrival. Daily Lindt chocolates also delivered. From start to end we had a great stay, would return in a heartbeat! Rooms are beautiful, so sad to be home. Thank you to all the staff, especially our lovely maid Silvia

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“Exceptional Hotel with Lovely Staff”

My sister and I visited Tenerife for the first time in 20 years so we were not sure what to expect. On arrival, we were welcomed by the hotel staff who were extremely efficient. The lobby was bright and airy and there was a beautiful aroma. We checked in as our room was ready. The room was lo... more

My sister and I visited Tenerife for the first time in 20 years so we were not sure what to expect. On arrival, we were welcomed by the hotel staff who were extremely efficient. The lobby was bright and airy and there was a beautiful aroma. We checked in as our room was ready. The room was lovely (301) and although we didn’t pay for a sea view, we still had a great view of the mountains. Beds were comfortable and lots of lush toiletries in our room too. We stayed half board and the food was always good and the staff worked extremely hard to make sure tables were cleaned and set. What makes this hotel special are the staff. Everyone is welcoming and friendly and nothing is too much for them. The cleanliness is also spot on in both rooms and the hotel’s public areas. My sister had a birthday during our stay and the hotel provided a bottle of cava and a cake and balloons which was a lovely touch - thank you! We will definitely return to this hotel and had a fantastic holiday!

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“Fabulous Location”

We previously stayed at another 4* hotel in Los Cristianos however wanted to try somewhere closer to the beach. This hotel is in an idyllic location, very close to the sea front & bars/shops/restaurants. Upon arrival we were greeted with a Bucks Fizz which was lovely after a morning of travelli... more

We previously stayed at another 4* hotel in Los Cristianos however wanted to try somewhere closer to the beach. This hotel is in an idyllic location, very close to the sea front & bars/shops/restaurants. Upon arrival we were greeted with a Bucks Fizz which was lovely after a morning of travelling. Every guest is given a wristband which is a room/door key and also for scanning when getting drinks at dinner or at the bar. There is also a guest only door to the promenade near the swimming pool, the wristband allows access to this to avoid having to walk the long way round to the hotel on an evening. The hotel operates a tab policy, which we were told guests are encouraged to settle up every €200 spend. Midway through the stay we wished to check what the running total was & the reception staff kindly printed the itemised total off for us. The double room was very spacious, bathroom decor was a little tired and could do with updating. Nevertheless everything was clean - rooms cleaned each day, two complimentary bottles of water provided daily. A sea view room is a considerable amount more when booking and for the time we spend in the room we stuck with the double however we may consider sea view for next time. The hotel supplies a good amount of toiletries in the bathroom including shower gel, shampoo, conditioner, toothbrush, shaving kit, toothpaste, sewing kit, shower cap, tissues. If I had known this I would not have packed shower gels/shampoo/conditioner, as the ones they provide were great and smelt lovely. Hand Wash & Hand Cream also situated next to the sink. Hairdryer provided. Bathrobe & Slippers provided for use in the room - slippers especially great for when sand trailed in the room following a beach visit. Would be good if the slippers were different sizes to fit all guests. Food was plentiful, however felt there was a wide variety of meat each day and less vegetarian options. Desserts were nice however quite a lot of repetition. Each day different food available to be cooked to order. Breakfast includes hot drinks, juices and cava. Drinks at evening meal are charged to room tab using wristband. Buffet area clean and replenished constantly, staff cleared plates quite quickly. Outdoor dining area is well maintained with a stunning view of the sea. We requested to swap evening meal to Lunch as part of half board however we’re told this is not possible as Lunch is À La Carte. Facilities: - Sauna/Turkish Bath - no extra charge, needs to be booked in advance at reception - Pool Table - on the back side of the pool €2 per game - Bar - great choice of drinks/cocktails and decently priced too - Pool - plenty of seating around pool, however some days looked busier than others. Small jacuzzi also situated near pool - Buffet Restaurant - arrive at the start of the allocated time slot to avoid the rush. If you prefer to sit outside, would recommend doing this as the outdoor seating fills up quickly - Smoking - ash tray provided on balcony, emptied daily. Designated smoking area near pool with adequate seating - Entertainment - music until late, live singers. Good atmosphere and service quick on an evening too - Rooftop Sunbathing - sun loungers/beds on top floor with a full view of the sea - we saw a sign stating yoga sessions available in this area - Classes/Events - as you walk towards the pool area on the left there is a stand which is updated with flyers listing dates/times of events/activities planned - Gym - located near the spa, free to use, good choice of equipment - Mini Fridge - items within are chargeable however we found if you remove the two water glasses stored on the top rack of the shelf, the complimentary water bottle fits perfectly on the shelf - Safe - charged facility, we paid €13.50 for a 5 night stay - Room - cleaned daily, towels replenished. H10 branded towel for pool provided during stay, located in wardrobe on arrival - Convenience store - not associated with the hotel but there is a shop immediately next to the hotel with a red shop front - it is open till late and is slightly cheaper than the shops which are closer to the main beach We will definitely be looking to return to this hotel, we found the staff to be very friendly - facilities, atmosphere & hotel location are brilliant.

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“Will definitely be back!”

Really enjoyed our recent stay in this hotel. Staff are amazing, super friendly and welcoming (shoutout to Daniel on Reception). Beds are comfortable, sea views are fantastic, and the hotel is close to Los Cristianos which is a nice town with some nice restaurants. My only suggestion for improvem... more

Really enjoyed our recent stay in this hotel. Staff are amazing, super friendly and welcoming (shoutout to Daniel on Reception). Beds are comfortable, sea views are fantastic, and the hotel is close to Los Cristianos which is a nice town with some nice restaurants. My only suggestion for improvement would be to make fridge facilities available in the rooms.

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