“Good for us.”

We were initially booked into the Sheraton in Kuching, as we decided to treat ourselves. However, there had been issues with comms, and we wanted to ensure a pool was available for us. Whilst in Malaysia, we actually cancelled the Sheraton and booked this option for a fraction of the cost. I hav... more

We were initially booked into the Sheraton in Kuching, as we decided to treat ourselves. However, there had been issues with comms, and we wanted to ensure a pool was available for us. Whilst in Malaysia, we actually cancelled the Sheraton and booked this option for a fraction of the cost. I have given it 4 out of 5, with the following caveat. 1: Yes, it is very tired, the rooms have been grand but are no longer. However, our room, 1104 - was clean, the bed was huge, it was quiet, there was limited English TV but a wheeze to watch and there was a working fridge. 2: We asked for an extra pillow and was told it would be 10 ringits charge - don't be tight people, that amount is not worth asking for, but it becomes a principle thing. 3: Pool was fantastic for us - however: a: don't clean it in the height of the day. Do it when it is quieter. b: supervise it better, there was a czech group in, who were very friendly but were drinking spirits and beer in the pool and smoking - in the smoking area, but don't know if that is because we obviously didn't smoke. c: pool towels (free) were actually better option and fluffier than room towels 4: Staff friendly especially the concierge 5: Breakfast - bit tepid, but lots of choice and tasty options. 6: Charge 65 Ringits to keep room until 6pm - very good value. 7: Taxi from airport 35 ringits, grab back, 21 ringits. 8: Walking distance to waterfront 9: 7/11 across road expensive but shop next to Hotel 98, excellent options. Beer = 3 cans for 11 ringits. Cheaper than supermarkets. 10: cleaners very good, room facilities include bottled water daily, coffee, tea, shower gel, soap and shampoo. You have to overlook some tiredness, grouting etc. but overall, including VFM, location, facilities etc - we thought a good option and would return.

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“The Room was Spacious”

This hotel is a little old in that the decor feels like it is from the 1980's; the corridor & room carpets all looked tired, although they are well vacuumed & clean. The bedroom was very spacious, aircond worked well. But the ventilation of the bathroom was poor; there isn't proper air extraction... more

This hotel is a little old in that the decor feels like it is from the 1980's; the corridor & room carpets all looked tired, although they are well vacuumed & clean. The bedroom was very spacious, aircond worked well. But the ventilation of the bathroom was poor; there isn't proper air extraction, and any water on the floor would not dry unless wiped. The lobby-cum-cafe was well laid out. The breakfast & buffet were ok, but preparation could be so much better .. for example, the scrambled egg came out in a huge bowl .. I mean huge bowl. the texture was like porridge.. The eggs should probably be cooked in smaller amounts, and brought out 4-5 times during the course of the morning. The waiters were polite and helpful, but an F&B manager was not visible in 6-7 visits over 3 days. The front desk personnel were helpful and great, in particular the concierge personnel. The price per night was modest, hence good value for money.

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“Photos don't do it justice”

The staff are great, they look like long time staff who work comfortably and treat guests with Sarawian hospitality. I stayed in the family room, the double was a king and there was plenty of space to add 1 more bed and play footie besides. The bathroom is spotless. No strange smells or spots. It... more

The staff are great, they look like long time staff who work comfortably and treat guests with Sarawian hospitality. I stayed in the family room, the double was a king and there was plenty of space to add 1 more bed and play footie besides. The bathroom is spotless. No strange smells or spots. It was a non smoking room and genuinely did not have any smoky after smell. Everything works well. The hotel is built with old everlasting finishes but it is extremely well run and has the graciousness of space newer hotels lack. Waterfront is a 5min 4rm grab away. Can walk if you dont mind heat and uneven pavements. There are food, massage options, laundry and 7-11 across the street

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