Gran Meliá Fénix

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Gran Meliá Fénix

Madrid - See map

Featured services:

Why do I recommend this accommodation?

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Very popular destination!

6 properties have been booked in the last 15 minutes in Madrid

Latest reviews from the hotel

9 Excellent
Rating 4,5 around 5 for travellers of Tripadvisor

Excellent

Based on 2728 reviews

Rating 4,5 around 5 for travellers of Tripadvisor

Location

Rating 4,5 around 5 for travellers of Tripadvisor

Noise

Rating 4,5 around 5 for travellers of Tripadvisor

Rooms

Rating 4,5 around 5 for travellers of Tripadvisor

Service

Rating 4 around 5 for travellers of Tripadvisor

Value for money

Rating 4,5 around 5 for travellers of Tripadvisor

Cleanliness

Showing 5 featured reviews out of 2728 TripAdvisor reviews

L

Lauro M

18/05/2024

Rating 5 around 5 for travellers of Tripadvisor

“Excellent customer service”

Excellent customer service from the time we checked in to the time we checked out. The room was beautiful and very comfortables. The restaurant and bar had excellent service. The person at the front desk was also the concierge who was very nice and helpful recommending a great restaurant and help... more

M

MichelinStarLawyer

Brussels, Belgium

13/05/2024

Rating 5 around 5 for travellers of Tripadvisor

“Go for the top floor”

A great location and a lovely room at the top floor with a jacuzzi and a terrace. Breakfast at the ground floor and at seventh floor was nice as well. The bed quite comfortable and a room while not large was quite well arranged. Overall a very nice, stay at Gran Melia!

J

Justenj0it

Salem, SC

10/05/2024

Rating 5 around 5 for travellers of Tripadvisor

“Great stay, super quiet suit, great quality bedsheets and pillows,courtesy gifts”

We enjoyed our stay at this Melia, the decor of the main areas are beautiful, the people are very helpful and kind, rooms are comfortable, with all the amenities, shower has a good pressure, our room was extremely quiet, feather pillows are great, overall you get what you pay for.

G

Grant H

Toronto, Canada

30/04/2024

Rating 5 around 5 for travellers of Tripadvisor

“Fenix in the heart of the city”

Lovely hotel, rooms and public spaces reflect a wonderful past. Staff looked after us efficiently and cordially. Third visit will continue to return. Good access to trains stations and subway. Of course 10 minute walk to the art museums and the old city.

F

Faequa K

06/03/2024

Rating 5 around 5 for travellers of Tripadvisor

“Luxury at its finest!”

One of the most luxurious hotel stays I’ve experienced. I typically stay with hotels in which I have status/loyalty, but decided to go outside of my comfort zone and I couldn’t have been more impressed. So much so, that I would I stay here again or at another Meliá property.

About the property

Description

Facilities: The hotel has 214 non-smoking rooms, which are located on 7 storeys and are reachable by lift. Multilingual staff at the 24-hour reception desk are happy to answer any questions. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking... more

How to arrive

Madrid - See map

With a stay at Hotel Fenix Gran Meliá - The Leading Hotels of the World in Madrid (Salamanca), you'll be within a 15-minute walk of U.S. Embassy and Gran Via. This luxury hotel is 1.2 mi (1.9 km) from Prado Museum and 2 mi (3.1 km) from El Retiro Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Paseo de la Castellana - 0.1 km / 0.1 mi Golden Mile - 0.1 km / 0.1 mi Plaza de Colon - 0.2 km / 0.1 mi Madrid Wax Museum - 0.3 km / 0.2 mi El Corte Inglés - 0.3 km / 0.2 mi National Archaeological Museum - 0.4 km / 0.3 mi La Caixa Foundation - 0.4 km / 0.3 mi ABC Serrano - 0.6 km / 0.4 mi Puerta de Alcalá - 0.9 km / 0.5 mi Paseo del Prado - 0.9 km / 0.6 mi Calle de Alcalá - 0.9 km / 0.6 mi Plaza de Cibeles - 0.9 km / 0.6 mi U.S. Embassy - 1.1 km / 0.7 mi Gran Via - 1.2 km / 0.8 mi Círculo de Bellas Artes - 1.3 km / 0.8 mi The preferred airport for Hotel Fenix Gran Meliá - The Leading Hotels of the World is Adolfo Suarez Madrid-Barajas Airport (MAD) - 13.5 km / 8.4 mi . Near Puerta de Alcalá.

Facilities and services

Exclusive location - Situated in one of Madrid’s hotspots, close to the city’s top museums and shops RedLevel - Exclusive VIP areas for our most distinguished guests Unforgettable experiences - Take a break from the daily grind and check out the city Thai Room - Wellness room specialized in Oriental wellbeing therapies Meetings and events - Plan the wedding or conference that your guests will remember for years Haute cuisine - By chef Rainer Becker in Zuma and the Aduana restaurant

Dining facilities include a breakfast room, a café and a bar. The non-smoking restaurant provides high chairs for children. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Services
24-hour reception
Nursery
Breakfast room service
Room service
Luggage storage
Safe
Iron
Newspapers
Car hire
Foreign currency exchange
Fax / Photocopier
Luggage storage
Trouser press
Sale of tickets
Library
Sun terrace
Terraces
Sale of tours
Coffee machine
Security service
Coffee maker
Hair dryer
Doctor
Banquet and event room
Bike rental service
Medical service
Wedding service
Cloakroom
Babysitting service
Hair salon
Serviced office
Conference centre
Meeting rooms
Parking
Parking
Parking near the hotel
Valet parking
Wi-Fi
Complimentary Wi-Fi
Restaurants
À la carte restaurant
Breakfast room service
Buffet restaurant
Restaurant with diet menus
Restaurant with breakfast buffet
Restaurant with high chairs
Gym and SPA
Spa
Gym
Wellness area with massage service
Turkish bath
Jacuzzi
Sauna
Jacuzzi
Swimming pools
Full spa
Other
Air conditioning
Heating
Additional services
Laundry service
Daily room cleaning
Tumble dryer
Dry cleaning service
Lift
Reception
24-hour reception
Concierge service
Multilingual reception staff
Porter service
Entertainment
TV lounge
Games room
Shops in hotel
Aerobics
Smoking
No smoking allowed anywhere in the hotel
Smoke detectors in hotel
Bars
Coffee shop
Café bar
Bar
Tea and coffee in common areas
 Check-in/Check-out
Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
 Minimum registration age without supervision
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