“Good if you want a clean hotel and friendly staff”

Very clean hotel. staff are friendly only a few let the team down. Food for the first 3 days was very poor thankfully it improved in quality presentation. Very limited options on food if your all-inclusive. Ice lollies at pool bar are expensive. Not much for young children to do but surrounded a... more

Very clean hotel. staff are friendly only a few let the team down. Food for the first 3 days was very poor thankfully it improved in quality presentation. Very limited options on food if your all-inclusive. Ice lollies at pool bar are expensive. Not much for young children to do but surrounded area has crazy golf and a good beach. Use local bus for trips 104 105 106

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“Ok hotel could improve on food menu and get rid of the token for a glass .”

Hotel was ok decent location staff were mainly lovely , especially one of the barmen and Peter the entertainment, he was fantastic . Good points about hotel very clean and bright rooms , location , lovely staff food was mediocre good at the start of the week got rubbish towards the end . Bad poin... more

Hotel was ok decent location staff were mainly lovely , especially one of the barmen and Peter the entertainment, he was fantastic . Good points about hotel very clean and bright rooms , location , lovely staff food was mediocre good at the start of the week got rubbish towards the end . Bad points 2 very very small lifts for the full hotel you could fit 4 people in at a time 🤦🏻‍♀️ , so long waiting times and we were on the 6th floor . 2nd thing we were given on arrival when booking in a plastic token that we had to swap at the bar for a plastic cup to get a drink with bar in mind we we’re all inclusive so could only get 1 drink at a time and if you lost the token or forgot to get it back after you were finished drinking you had to pay £1 to get another one and tbh I think it’s too cut back on staff collecting empty cups from around the pool , also no music on around the pool area so was very boring and when the weather was rubbish they shut the outside bar down . It’s not the worst hotel Iv stayed at overall it’s ok just a couple of things that I thought were rubbish .

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“Ideal as a room only”

Let's start with the good bits. we have just arrived back. the staff are friendly and the hotel is clean and tidy. The bad bits the rooms have paper thin walls and you can hear everything from your neighbouring rooms. We had a glass door for the bathroom which is broken so you couldn't open or c... more

Let's start with the good bits. we have just arrived back. the staff are friendly and the hotel is clean and tidy. The bad bits the rooms have paper thin walls and you can hear everything from your neighbouring rooms. We had a glass door for the bathroom which is broken so you couldn't open or close it fully. This is more personal preference but the shower as a curtain which constantly stuck to me when ever showered. Food is repetitive and not the best of choice, we found ourselves eating out. Bar staff didn't seam to be very happy, almost came across rude. There was also a bad smell when leaving the main entrance but not sure if that's down to the hotel. Location is OK not to far from the beach and the local shops and restaurants. I've stayed in palmanova several times over the past few years and I don't believe this hotel is worth the 4 star rating

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“Poor quality and choice of food”

I'll start with the positives, hotel is very clean, good location for beach and to get public transport for exploring further afield. The pool area is nice and decent to spend a couple of hours at. Staff are very friendly (with the exception of the bar staff who seem permanently in a bad mood and... more

I'll start with the positives, hotel is very clean, good location for beach and to get public transport for exploring further afield. The pool area is nice and decent to spend a couple of hours at. Staff are very friendly (with the exception of the bar staff who seem permanently in a bad mood and look as though they hate having to serve you, not nice at all) Negatives, the food is really hit and miss and when it misses, it doesn't half. An example, Im not at all a fussy eater but one night I had chips, cheese and carrots. The food overall is not good at all (Breakfast excepted, it's pretty good) We paid for the VIP and for us, found it to be a waste of money. The food offering is outrageously poor, a much better choice is available at the downstairs pool area and the cabanas are in some state. Ripped and badly stained. Apart from being able to serve your own drink, there was nothing special about the VIP area. We had a sea view room with a balcony that was nice but we both felt the mattresses were well past their best and could do with replacing. Overall the biggest disappointment was the quality and choice of the food and the attitude of the bar staff. For a four star hotel I would expect much better.

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