“Lower end of 3 star & not a great place for kids”

The room was clean when we arrived, no seating area though just the beds, family of 4. Hotel was clean through although it’s all getting a little dated. Lifts kept breaking daily, Reception staff nice apart from one older lady with glasses that liked to shout at the kids when they went down to ... more

The room was clean when we arrived, no seating area though just the beds, family of 4. Hotel was clean through although it’s all getting a little dated. Lifts kept breaking daily, Reception staff nice apart from one older lady with glasses that liked to shout at the kids when they went down to tell her the pool table had taken their money but not released the balls! Pool area clean & lots of sun beds available, pool bar was good. All inclusive food from main buffet wasn’t great nothing had any taste, was repeated every other night, the fresh cooking station was ok but we did eat out a bit, the snack bar was open when the main restaurant wasn’t and that was better for the kids to eat. No entertainment round the pool at all for the kids, they catered for the adults more with bowls & darts etc & nighttime entertainment wasn’t great either. Definitely lower end of 3 star

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“Lovely hotel”

Had a lovely holiday with my little girl and my parents. Lovely hotel. A bit dated but not an issue for me. Wasn’t able to book All inclusive when booking holiday but was told I could upgrade once there for around 150 euros per room. On arrival tried to upgrade to AI for my room with my Daughter ... more

Had a lovely holiday with my little girl and my parents. Lovely hotel. A bit dated but not an issue for me. Wasn’t able to book All inclusive when booking holiday but was told I could upgrade once there for around 150 euros per room. On arrival tried to upgrade to AI for my room with my Daughter as my parents didn’t like the food but were happy to go out for lunch and they don’t drink either so it wasn’t worth them upgrading. Told I couldn’t upgrade just for my room as I might get alcohol and share it with my 76 year old parents that don’t drink. Also my Child wouldn’t be drinking alcohol either. They wanted 356 euros for my room and the same for my parents. Over £600 to have lunch ( and alcohol for me) Obviously we didn’t upgrade. We couldn’t however get any food whatsoever in between breakfast and dinner at 7pm. They had a snack bar that was really good and served amazing food but we weren’t allowed to pay to purchase it, it was just for AI. So disappointing cos it really had an impact on our holiday. The other massive let down was the attitude of the restaurant manager. He let down all of the other staff in the hotel. All the other staff were lovely, friendly and happy to help but he was false, aggressive and a bully. He not only made us feel really awful he even tried to bully the staff. He clearly had an issue with me, my 13 year old daughter and my 76 year old parents. My daughter went to the toilet and he refused her entry back into the restaurant cos she didn’t have a wrist band. We were given 1 wrist band per room. He had seen us several times for several days. He knew she was with us. He chose to bully a child. When I went to speak to him about it he hid in a cupboard. So I got another member of staff to get him out. He just said I didn’t recognise her. We went to the pool bar the next day and the lady said sorry I can’t serve you if you haven’t got a wristband. We explained we only given one per room and she said yes I know it’s just my boss has just insisted this rule. We asked her if it was the manager from the restaurant with the moustache and she said yes and smirked ( and served us anyway) He isn’t only upsetting guests at the hotel, the staff haven’t got a high opinion of him either. I did try to rectify this with him but he didn’t want to know. Although I always read reviews etc before booking holidays I never leave them unless they are positive but felt I had to voice my opinion! Lovely hotel, very dated. Lovely staff. His attitude could change people’s opinion though.

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“Not a good experience.”

Had a 5 day stay and would not go back Room was clean, shower powerful, tho bath very slippy. Bed comfy but pillows were not.( bolsters, not pillows) No kettle, hairdrier .or fridge!!. €25 Euros to use the safe €20 to buy a beach towel.. you cant hire one! Breakfast was plentiful and varied b... more

Had a 5 day stay and would not go back Room was clean, shower powerful, tho bath very slippy. Bed comfy but pillows were not.( bolsters, not pillows) No kettle, hairdrier .or fridge!!. €25 Euros to use the safe €20 to buy a beach towel.. you cant hire one! Breakfast was plentiful and varied but all hot food is luke warm and this was the same with the lunch and dinner !! Most of the food was just repeated at each course but changed slightly, few extra ingredients flung in and then renamed! Very poor and unappetising. Salads were quite nice tho.Orange annd apple juice watered down. Alcoholic drinks very limited and the wine is on tap served in a tumbler!Some of the staff I felt were rude and curt especially the young girl in the pool bar. Wont be back!!!

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