Description
Facilities: The club was modernised in 2022. 354 non-smoking rooms are located on 8 storeys and can be reached by 5 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a currency exchange service and a drinks machine ensure a comfortable stay. Wireless internet access (no extra charge) al… more
Location: This resort is situated in the heart of Playa de las Américas, in a lively area with shopping and entertainment, right on the sandy beach. It is an ideal starting point for beach holidaymakers, active holidaymakers, club holidaymakers or young people who would like to get to know the area better.
Meals: Various dining options are available, including a bar and a lobby bar. Guests can indulge their palates at the restaurant (smoking area, à la carte and high chairs). Catering options include half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner.
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- Entertainment
- Live music
- Entertainment for adults
- Entertainment
- TV lounge
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Services
- Kids' club
- Kids´ club
- Room service
- Luggage storage
- Reading room
- Safe
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Hair dryer
- Club
- Bike rental service
- Vending machines
- Kids´ playground
- Play area
- Children’s pool
- Heated pool
- Sun terrace
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Towel Service
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Wi-Fi
- Complimentary Wi-Fi
- Free WiFi throughout hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Water park
- Water sport facilities (on site)
- Snorkelling
- Bike rental
- Mini golf
- Table tennis
- Diving
- Golf course
- Surfing
- Accessibility
- Entrance with ramp
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Very good
Based on 296 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 296 TripAdvisor reviews
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Beverly M
19/10/2024
“This is the hotel to choose for a great holiday”
My husband and I had a lovely holiday at the Troya hotel recently and can’t fault it. We’ll def go back. Has everything you want for a relaxing stay. Loved walking out the hotel and being near the beach . It is spotlessly clean, friendly staff, great choice of fresh food, ( we loved the omelettes w… more
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John W
19/10/2024
“Amazing”
Amazing place made even better by the infinity pool.Room were clean and tidy and we had a sea view 😍 bar area was cleaned all the time as was the restaurant close to all amenities and the beach right across the wil not be disappointed .........
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trudyjake05
Forres, United Kingdom
19/10/2024
“Excellent hotel, excellent experience”
We have used Hotel Troya many times over the years and just cannot fault our experience. All the staff are lovely, communicate well and always made us feel very welcome. The rooms are extremely clean, clean towels daily if needed, beds made up daily, beds changed throughout your stay, honestly noth… more
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Lynn R
St Helens, United Kingdom
13/10/2024
“Return visit to Alexandre Troya”
Just back from our second trip this year to the ALEXANDRE TROYA hotel and again enjoyed our stay - first stay was in March. Don’t let the negative reviews put you off! Check in was easy and quick and we were lucky that our room was ready when we arrived. We had room 525 on the 5th floor which ove… more
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Q5383PSireneh
Wolverhampton, United Kingdom
19/10/2024
“Good hotel”
The rooms are clean and comfortable. Cleaned very day. The food in the restaurant is good, always something to choose from even for the pickiest eater, however there wasn't the variety as in previous years. The new infinity pool is really amazing. Nice relaxing area.