“Like staying at your family's house!”

I just got back from our 4 nights stay in Armenia, and I couldn't wait to write this review. We were a group of 8 staying in 2 family rooms (Quimbaya and Montenegro) both absolutely beautiful rooms. Quimbaya is a stand alone room with 4 double beds and a balcony, and Montenegro had 5 single beds an… more

I just got back from our 4 nights stay in Armenia, and I couldn't wait to write this review. We were a group of 8 staying in 2 family rooms (Quimbaya and Montenegro) both absolutely beautiful rooms. Quimbaya is a stand alone room with 4 double beds and a balcony, and Montenegro had 5 single beds and 2 bathrooms; in between 2 other rooms. No A/C in rooms, but we asked for extra fans that kept a nice temperature in the room. The grounds are BEAUTIFUL and well kept. The towels need an urgent upgrade: they have a mix of new ones and old ones, and the old ones have a musty smell and it's like drying with sand paper. The hotel bar is not what you'd expect from a hotel bar, is just beer, soda, water; and whisky and rum by the bottle. The game room is cool and we spent most nights playing games there. The pool was too cold to use and the Jacuzzi never got warm enough to be comfortable. The access road is rocky and uneven, we never dare to walk it so we always used taxi. Beware of mosquitos!!! Bring bug repellent and apply often, even before going to bed. They're inevitable and we all got nasty bites. Now, let's talk about their best asset: their staff! Lucia, the reception manager is so sweet and so helpful that we relied on her for pretty much everything, from arranging airport pick up to organizing transportation to the attractions, city center and more. She provided us with great information about the area, things to do, places to shop, etc. She always has a warm smile and great personality. Jesus, the night manager, was super cute and helpful as well. Janet was working the kitchen when we got there, tired and starving, and she didn't mind opening her kitchen early and cooking up a storm for us. Always with a smile, she kept up with the demand of this big group. The restaurant has a limited menu but everything we tried was delicious. But I have to give the biggest shout out to Damaris. She went above and beyond for us. She's is what Armenian people represent: kindness and warmth. My daughter got sick with the 24 hour stomach bug, and no only did Damaris make her a soup with whatever ingredients she could find in the kitchen despite their limited menu, but she called a guy from the next door farm to get fresh bananas for my girl, she delivered the soup to us and kept checking on her. Today when we checked out, she came by our room to say goodbye and we all had to hug her. It really felt like we were leaving our relatives home.... We were all sad!!! I can't thank Finca Valparaiso enough for their great hospitality and service! We can't wait to go back!!! Don't let negative reviews affect your decision to stay here and enjoy everything Armenia has to offer! PS: please tell Samba (the property's beautiful cat who kept my daughter company while she was sick) that Grace says hi!

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