“Attentive Staff”

Plucked this place from the internet as a journey break between Santander and Costa Del Sol, especially as the hotel was pet friendly. Anyone visiting Segovia this hotel worth a look Recognising one of the party had mobility issues and required a scooter and not forgetting the dog, hotel made c... more

Plucked this place from the internet as a journey break between Santander and Costa Del Sol, especially as the hotel was pet friendly. Anyone visiting Segovia this hotel worth a look Recognising one of the party had mobility issues and required a scooter and not forgetting the dog, hotel made contact a few days prior to booking offering a ground room as a change option duly accepted. On arrival staff were helpful with the luggage and dog treats, food bowl and a bed awaited the Labrador - how thoughtful. Restaurant was shut but front of house staff were keen to point out local options, we went to a local Taberna part of the group and equally good service, good food and helpful young lady behind the bar. In the morning and a another demonstration of good customer care we had breakfast in bar rather than steps to breakfast salon. Typical spanish breakfast always asking if we needed anything and another helpful member of staff. Great all round experience we will probably be back on our return journey in May or on a planned trip to nearby Segovia Thanks everyone at El Rancho

less

“Excellent”

Friendly and helpful staff, spacious room and bathroom with a good bed. Nice pool area and gardens. The breakfast is basic but does the job, Excellent restaurant and there are a few other nearby all with good food and service. Not much in the village besides that but only 10km from Segovia which... more

Friendly and helpful staff, spacious room and bathroom with a good bed. Nice pool area and gardens. The breakfast is basic but does the job, Excellent restaurant and there are a few other nearby all with good food and service. Not much in the village besides that but only 10km from Segovia which is a very pleasant city. Would recommend and would stay again.

less

“Great hotel with great facilities.”

I think if the aircon in our room had worked better I would have given this full marks. Very clean and tidy hotel with an oriental feel about it, room very spacious and clean and all the staff were just great, bars, swimming pool, spa, separate Bistro in the complex further up the road so all in ... more

I think if the aircon in our room had worked better I would have given this full marks. Very clean and tidy hotel with an oriental feel about it, room very spacious and clean and all the staff were just great, bars, swimming pool, spa, separate Bistro in the complex further up the road so all in all a great place to relax. Breakfast was very good with plenty of variety and all fresh. Yup was good. There were also great views across the countryside from the piano bar and the swimming pool.

less

“Large Rooms Wrong Place”

We booked this hotel on the net because of very good reviews. The reception was very helpful and before long we were in our room.It was large almost a suit with a settee and desk very nice bathroom.Decoration was really nice .The whole place was nicely done clean and bright.We didn't sample the ... more

We booked this hotel on the net because of very good reviews. The reception was very helpful and before long we were in our room.It was large almost a suit with a settee and desk very nice bathroom.Decoration was really nice .The whole place was nicely done clean and bright.We didn't sample the food as we only wanted something small so we had tapas in the little hotel on the high street. There was no private parking just outside the reception on the street. When i said wrong place i meant this is very smart hotel well up in the five star bracket but what spoils it is its location.The town it is in is very small not very pretty with two other small restaurants pharmacy and local cafe.and a major route for lorries etc.The hotel is vase being a barn converted.I assume its more for skiers and hikers.All in all a very comfortable hotel well worth booking. One thing i will mention!!!! The breakfast.as somebody else mentioned it was small, sort of breakfast you will get in a french B&B Would like to see Eggs and bacon at least for the weary traveler.Am sure a hotel of this standard would cook for you if asked as there was a chef in the side wings.(only quibble)

less