“Excellent restaurant”

The hotel is attractive and well positioned, close to the town centre but away from the busy streets. Our room was quiet and comfortable and overlooked the gardens and pool. Service was always friendly and efficient. We had chosen half board. The restaurant was excellent, with a very good selecti... more

The hotel is attractive and well positioned, close to the town centre but away from the busy streets. Our room was quiet and comfortable and overlooked the gardens and pool. Service was always friendly and efficient. We had chosen half board. The restaurant was excellent, with a very good selection for breakfast and delicious dinners from a broad menu. Unhesitatingly recommended.

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“A superb boutique hotel”

It is difficult to write a review when the hotel is so near perfection! We stayed in Junior Suite 307 which provided spacious and well maintained accommodation. Perhaps the bathroom was a bit cramped and a drawer somewhere in the bedroom would have been useful, but these are small points. ... more

It is difficult to write a review when the hotel is so near perfection! We stayed in Junior Suite 307 which provided spacious and well maintained accommodation. Perhaps the bathroom was a bit cramped and a drawer somewhere in the bedroom would have been useful, but these are small points. The comfort of the bed, the walk in shower and the balcony are worthy of mention. The staff were a joy right from reception to the waiting and kitchen staff - so friendly and helpful. We had on bed and breakfast terms but the restaurant was better than anticipated both in choice and price so we ate in almost every evening too. The hotel is in a pleasant neighbourhood, close to a superb park and convenient for local public transport - both bus and tram. It helped that the weather was so good - regularly 24 degrees in late January.

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“Great hotel, fab location”

We had an enjoyable stay at the Hotel Colon Rambla and generally found it to be a good hotel. We had a Junior Suite which was a lovely, spacious room overlooking the lush gardens and pool. The hotel is well placed to explore all Santa Cruz has to offer with nothing being more than a 15 min walk ... more

We had an enjoyable stay at the Hotel Colon Rambla and generally found it to be a good hotel. We had a Junior Suite which was a lovely, spacious room overlooking the lush gardens and pool. The hotel is well placed to explore all Santa Cruz has to offer with nothing being more than a 15 min walk away. The area is great - streets lined with beautiful old colonial houses, everywhere beautifully kept. Staff at the hotel were friendly and helpful, the housekeeping service was good, the garden and pool area immaculate. The only thing that let the hotel down for us was the breakfast which we generally found somewhat haphazard. It was very hit and miss as to whether things - food, crockery, the coffee machine, somewhere to sit - would be available or not! Some days it was fine but on others there would not be any bowls, the bread would all be gone, tables would not be cleared, one of the coffee machines would not be working. It didn’t seem to matter what time we arrived but obviously was affected if breakfast was quite busy. This is an area the hotel need to look at as otherwise our stay was just about perfect.

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“Ideal stop over hotel.”

This was one overnight stay before we joined our cruise. Generally ok and ideal for short stay/ stop over. Room was adequate, but staff hit and miss with customer service. Hotel is situated next to a school so it was very noisy. Couldn't access the outdoor seating but not told why. Adequate on th... more

This was one overnight stay before we joined our cruise. Generally ok and ideal for short stay/ stop over. Room was adequate, but staff hit and miss with customer service. Hotel is situated next to a school so it was very noisy. Couldn't access the outdoor seating but not told why. Adequate on the whole and did serve its purpose.

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