“Superb stay with excellent personal service”

As Marriott Lifetime Titanium, I spend about three months a year in hotels. For both business and personal travel, Cali Marriott is consistently the top hotel in Cali, Colombia with excellent personal service from their friendly and responsive staff and management. Many of the staff speak and und… more

As Marriott Lifetime Titanium, I spend about three months a year in hotels. For both business and personal travel, Cali Marriott is consistently the top hotel in Cali, Colombia with excellent personal service from their friendly and responsive staff and management. Many of the staff speak and understand English. The chefs are happy to cater for any special requests, front desk staff is one of the best, with check-in quick and friendly, and housekeeping is always very good. Rooms and beds very comfortable. Great location, just around the corner from a luxury shopping center (Centenario Mall). The entire property is spotless and the staff is always cleaning. An ideal place for lunch, dinner or corporate meetings, I hold many events here. The buffet breakfast every morning is delicious, highly recommend. Compliments and thanks to Cali Marriott, I’ll return soon.

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“Great location and safe neighborhood.”

I did not get room upgrade for being Bonvoy Titanium. Excellent breakfast. I also enjoyed the executive lounge. Nice room with all amenities.

“Needs an upgrade”

We booked an executive room with access to the executive lounge. The whole building could do with an upgrade. Whilst the room was big and well appointed, the decor was dated, there was a big crack in one of the windows and the shower had a shower curtain, not executive worthy. That being said, the… more

We booked an executive room with access to the executive lounge. The whole building could do with an upgrade. Whilst the room was big and well appointed, the decor was dated, there was a big crack in one of the windows and the shower had a shower curtain, not executive worthy. That being said, the bed was comfy and the shower was good. The executive lounge offered a huge variety of snacks, i would go as far as to say it was a buffet dinner! Only flaw was that on our last night it was not staffed in the evening and we had to contact reception a number of times before we could get a drink. Breakfast was big but very dissapointing. Vegetables were overcooked and fruit was over ripe. Clearly not a lot of love was put into this. The gym and sauna were great! Please be aware they don't charge you the 19% tax Colombians have to pay. Despite having made copies of our foreign passports, they charged us. After taking this up with the assistant manager, he said he would resolve it and send us confirmation by email, he never did. Luckily Karen at front desk saved the day and gave us confirmation on paper before we left. Special thanks to Karen for being such a great help!

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