“Amazing family resort”

We travelled here as a family of four with an 8 year old and a 4 year old. The room - We stayed in a double swim up room which was spacious, clean, well equipped and comfortable. The room had TV’s (with access to YouTube), lots of storage space, a phone for room service and a fridge which contai... more

We travelled here as a family of four with an 8 year old and a 4 year old. The room - We stayed in a double swim up room which was spacious, clean, well equipped and comfortable. The room had TV’s (with access to YouTube), lots of storage space, a phone for room service and a fridge which contained bottles of water and was regularly cleaned. As they were swim up room they had low safety doors on the patio doors you can pull across and also safety catches on the room doors to stop small children opening them which is great when you have a small child. The hotel provides free WiFi which we had no issues accessing. We requested a couple of extra pillows which they delivered very quickly. The pools - All the pools were very clean and week maintained. There were so many of them I’m afraid we didn’t get a chance to use them all. Unfortunately the water was freezing cold, however my children didn’t care and were happy to jump straight in. I found the indoor heated pool much more bearable and we made use of the sauna, jacuzzi jets and steam room too. The gym and health spa looked good but we didn’t get an opportunity to use these. The entertainment- there were lots of opportunities for activities. I tried a bit of water aerobics and my children attended one of the afternoon children’s events which they loved. As a family we spent most time together. My children loved the evening kids disco. The evening entertainment was excellently choreographed and the singer and guitarist outside the cocktail bar were incredible. We also went down to the beach and went parasailing. The guys running this were absolutely brilliant and we all loved it, especially my four year old. The food - The range of food was great. We tended to go to the Ocean bar with sea views on a lunchtime and the main restaurant on the evening. We also tried the Chinese which was very nice, the BBQ restaurant which was lovely (though not really a fan of cooking my own food on holiday) and also the Italian which was fantastic. The quality of the food was great. At the start of the holidays there were queues for pancakes and omelettes. These queues often meant you couldn’t easily get to the other food on the counters without pushing in. Ideally they should have separate stations for these. A couple of times my wife, being vegetarian, had food that was marked up as being vegetarian only to find it contained meat, however this was a simple oversight given how busy the staff were. We loved the crepe/waffle/ice cream counter by the pool which was a nice treat Drinks - Whilst they do use non branded spirits the cocktails were amazing, especially from the cocktail bar. I’m not a big drinker but I certainly made the most of it, especially with poolside service. Staff- The start were all very friendly and worked tirelessly cleaning up the resort, maintaining the grounds, clearing away dirty cups and plates, serving drinks and food, providing entertainment. Everybody was so kind and helpful. I would love to name names of people who went over and above, however I’m sure I’d miss loads of names. What I would say is, even though it is all inclusive it never hurts to tip the staff especially where there has been excellent service. In general the hotel was extremely clean, well maintained and felt like a little bit of luxury, especially at the end of October when the weather in England is so miserable in contrast. The hotel is only a 15 minute drive from the airport, though feels quiet, relaxed and secluded which is nice. We took a coach trip in to Kos town one day which is steeped in history and was a nice little trip. The hotel have a number of cats around which were well cared for and friendly. Our children loved them. My only gripe with the holiday is just a small one. As we went the last week of October and the hotel closes for the winter after October, the last few days of our holiday and number of bars and restaurants were being closed due to lower occupancy and so we didn’t get full availability for our full holiday. Next time I’m booking to stay for 10 days as a week didn’t feel like enough.

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“5* Star Hotel, 3* Food”

We travelled to BLV in October 2023, it was myself, my fiancee and our 10 month old daughter. We had requested a cot and bottle steriliser which were both waiting in the room for us, which was fantastic. We had booked a swim up room, and were in block 2000. Room was fantastic and having the swim... more

We travelled to BLV in October 2023, it was myself, my fiancee and our 10 month old daughter. We had requested a cot and bottle steriliser which were both waiting in the room for us, which was fantastic. We had booked a swim up room, and were in block 2000. Room was fantastic and having the swim up room was brilliant with a 10 month old. A nice touch by the hotel is the way you can get fresh beach towels every day. The hotel is great, rooms are lovely, beds comfortable and the room was cleaned every day. Service by everyone in the hotel is fantastic and the all inclusive drinks I thought were good. The only negative was the food, the food was not very appetising at all. Most days struggled with what to eat, even the omelettes at breakfast were full of oil and so greasy. It's a shame there is nothing in walking distance to go to have other meals, but you are stuck unless you want to pay for a taxi. Overall the hotel, is fantastic the food in my opinion just lets it down.

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“Not a 5* hotel”

Although we had a lovely holiday at blue lagoon there were a few things that let it down. We stayed for 10 nights, 2 adults and 2 children (8 and 6 months). The food was lovely at the buffets but after a few days it does get repetitive. The bookable restaurants were ok but I wouldn't say neither... more

Although we had a lovely holiday at blue lagoon there were a few things that let it down. We stayed for 10 nights, 2 adults and 2 children (8 and 6 months). The food was lovely at the buffets but after a few days it does get repetitive. The bookable restaurants were ok but I wouldn't say neither the buffet or restaurants were 5* standard. The bars the staff were lovely at the entertainment pool always checking if we wanted more drinks etc couldn't fault them! Entertainment this was pretty basic and again extremely repetitive. The shows are on quite late especially for little ones so we did make a move soon after the mini disco! There's a quiet lul after the disco until the show. Kids clubs highly recommend the tui run kids club and would actually avoid allowing your children to go to the hotel run kids club. We allowed the rep Ben to take our son on an activity only for him to return without our child when questioned where our son was he'd left him unattended at the water park! He wasn't aware if our son was a strong swimmer! The water park is quite a distance from the pool. He took 4 children into his care and returned with only 1! Overall the hotel is very clean, rooms are beautiful and it is on beautiful grounds ! If the food was to improve and the temperature of the pools wasn't so cold - although this isn't the hotels fault we would consider returning !

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“Some What Disappointed.”

Stayed at the Blue Lagoon Village in October and had a reasonable holiday there. The room we got was fantastic and had a great sea view and I couldn't fault it at all. Unfortunately, I found everything else average which was disappointing as TUI rated it as 5 stars. The food on offer at the buffe... more

Stayed at the Blue Lagoon Village in October and had a reasonable holiday there. The room we got was fantastic and had a great sea view and I couldn't fault it at all. Unfortunately, I found everything else average which was disappointing as TUI rated it as 5 stars. The food on offer at the buffet restaurant I thought was very average and lacked flavour. The 3 a la carte restaurants were awful and I would strongly recommend not having a 20:00 or 20:30 slot as they all close at 9pm and they are already starting to close down when you are just sitting down for a nice meal. Because of this, there's nothing left at the buffet for your starter and what there is has been sat there for ages. The draught beer was OK but weak. The wine and spirits were local and just about bearable but most disappointing were the cocktails. They were cheap and the majority of them were already prepared in jugs. What was more disappointing and not mentioned anywhere on TUI's website is that if you want any of the most popular cocktails then these are only available if your prepared to pay and at approx 12 euros each which is well over priced. We were surprised at how many families with young kids there were and even more disappointed that the adult pool that's clearly shown on the map of the complex didn't exist. We had a pleasant stay but wouldn't recommend this to couples looking for a quieter experience. I would class this as 3 star trying to be a 5 star village.

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