“Great hotel for Italians above all”

The +: 1. Beautiful private beach with great transparent waters and amazing panorama on the nearby shores 2. Hot fresh water shower on the beach and working WiFi connection, which is very rare for Italian hotels 3. Very helpful and friendly staff at the reception, bar and restaurant. Really hi... more

The +: 1. Beautiful private beach with great transparent waters and amazing panorama on the nearby shores 2. Hot fresh water shower on the beach and working WiFi connection, which is very rare for Italian hotels 3. Very helpful and friendly staff at the reception, bar and restaurant. Really highly trained, give you the feeling of being pampered at 5* level 4. Good cleaning of rooms 5. Great food quality for lunch and dinner. Breakfast choice seemed a bit limited, but if you ask the waiter they offer different egg and vegetable options, so overall positive impression. 6. The hotel has amazing direct view on the sunset every night which gives a romantic feel to the holiday. The -: 1. We paid for a room with a sea view and in first attempt got a room with a side sea view. On our request we were offered a better room but the question is — why not give the right room from the start? 2. The hotel does not prohibit hanging out wet towels on the room balcony and it creates an aesthetically unpleasant view that makes this hotel seem a mere 2* (photos attached). 3. The rooms have poor acoustic isolation — we could hear our neighbors taking shower, sighing and snoring. 4. I called the hotel a month before arriving asking what I can do to assure that we get a parasol in the first row at the beach. The hotel management answered that it was not possible to book a specific spot and that seats were distributed on arrival. This is a huge LIE. Apparently seats are booked for junior suite rooms and we would have loved to make an upgrade, but we were not informed about this before arrival and only learnt about that ON arrival when it was too late. Then even worse, the first row spots are being booked in advance for returning customers and “friends of friends of friends”. This is the real Italian mafia — this preferential treatment that you get based on whether you know someone or not. This whole concept spoilt part of our vacation. I arrived at the beach at 8:30 on the first day and got a spot in the second row asking the bagnino (beach staff) to let me know once a first row was available. Of course they told me that it was unlikely and later I understand why. Every day there were new guests arriving, and most of them were NOT in the suite rooms but they were getting the first row spots ahead of us. Based on bagnino’s attitude it was crystal clear — these are recurrent guests, and all the staff knows them and they were reserving these spots at the beach for them despite the rules that were explained to me at reception. Same thing with the dinner spots. New guests coming and taking the ones near the beach, friends of friends of friends, and us — in the third row no matter what we asked for :) Overall I would say it is a good quality hotel, but it may spoil the holiday for non-Italians and the Italians who have no connections to the owner or his friends. I will definitely not be returning to the hotel, because this unfairness to me was more important that the other advantages the hotel offered. I also have 140r followers on Instagram and I will be sharing the same review there.

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“Pretty location, part of a larger complex”

Good plumbing and lovely breakfast. The bar seemed to have an amazing collection of drinks; unfortunately we never managed to try it. But a hotel of this grade should be slightly better. The rooms are tired, with small third-rate art on the walls and relatively small televisions with apparently ... more

Good plumbing and lovely breakfast. The bar seemed to have an amazing collection of drinks; unfortunately we never managed to try it. But a hotel of this grade should be slightly better. The rooms are tired, with small third-rate art on the walls and relatively small televisions with apparently no foreign news channels. The balconies overlook each other so there is no privacy outdoors which detracts hugely. The “jacuzzi” was cold - as in unheated - and dirty. They seem to have stopped trying.

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