“Great hotel - and great service, even by BW Plus standards!”

Best Western Plus Paradise Hotel Dilijan is a bit far from the city center so it’s not your first choice if you want to walk around after dinner or before breakfast. But it is a beautiful 4-storey hotel and does justice to the BW Plus brand. The lobby is well designed, with a spacious lobby, floor… more

Best Western Plus Paradise Hotel Dilijan is a bit far from the city center so it’s not your first choice if you want to walk around after dinner or before breakfast. But it is a beautiful 4-storey hotel and does justice to the BW Plus brand. The lobby is well designed, with a spacious lobby, floor to ceiling glass windows, scenic elevator, and inviting lounge areas. Janna, the receptionist was very welcoming. When the elevator door opens on the different floors, the area in front of it is very large with lots of seating, and beyond that, a door that leads to the floor’s main balcony with a wonderful view of the river and the hills. The room itself is large and squarish, with a nice-patterned carpet, track lighting and dropped ceiling, and different wallpapers on the walls. One wall has the wardrobe cabinets, the ref cabinet, and a long work ledge which also had both a hot water kettle and a Nespresso-style coffee maker. The TV screen was wood wall above the work counter. All the décor and furniture are stylishly modern – the work chair (though no wheels), the small one seater lounge chair, the glass coffee table (actually two of them), the night stands, the night lamps, and the wardrobe cabinetry. The headboard is all quilted cushion, with good pillows. What impressed us was the large number of electric outlets – clearly, it’s designed for the modern traveler. The T&B is just as impressive. Though not a big space, the shower area is expensively tiled, with both shower and rain forest heads. The wash basin has two very useful drawers under it, which included a hair dryer. Service is also very good. We requested for tech support to help with the TV set. Though their technician was off, both Janna and the housekeeper rushed to see how they could help. Since the hotel didn’t have too many guests (we were in the low season already), dinner and breakfast was set per guest table. Dinner food was great – and so was the service by the gracious waitress. Oh, and the wifi is pretty fast – so no disappointment there either.

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“An unexpected but greatly appreciated upgrade.”

Our tour operator had booked us a standard room which was a very small room with the bed right against the wall which made getting into and out of bed very difficult. We spent our first night in this room but the following day I spoke to the manager ( Mr Varag ) who was insistent that we should hav… more

Our tour operator had booked us a standard room which was a very small room with the bed right against the wall which made getting into and out of bed very difficult. We spent our first night in this room but the following day I spoke to the manager ( Mr Varag ) who was insistent that we should have a favourable impression of his hotel so he offered us an upgrade to a poolside suite which was magnificent . Needless to say we were very grateful and want to thank him for his kindness. The installations of the hotel are very impressive and we had an excellent breakfast

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“Excellent buffet”

Spacious, clean and comfortable with a balcony. Buffet Restaurant is excellent! Gym was falling to bits but is being refurbished. Indoor Pool and Sauna OK Jacuzzi cool and not very bubbly.

“Room could have been better”

The breakfast room was lovely and the hotel looked good but it was a bit confusing: our room was on the 3rd floor and so was the breakfast room but you couldn't go from the room to the breakfast room because they didn't connect. Thankfully someone led us there, otherwise we probably wouldn’t have f… more

The breakfast room was lovely and the hotel looked good but it was a bit confusing: our room was on the 3rd floor and so was the breakfast room but you couldn't go from the room to the breakfast room because they didn't connect. Thankfully someone led us there, otherwise we probably wouldn’t have found it. The room was very spacious and had a king bed. The bath towels were a good size, and there were bathrobes and slippers. There were no drawers for clothes, and the shelves in the closet were only about 3 inches deep, so they couldn’t hold any clothes, only a wallet or a pen. There was no counter in the bathroom, so nowhere to put your toiletries. There was nothing to put our suitcases on, so we had to lay them on the floor. There were no reading lights by the bed. There were several ceiling lights, and my husband’s side of the bed, there was a ceiling light which was sufficient for reading. However, there was no independent switch for that light, so when he was reading, all the ceiling lights had to stay on. There was no light on my side of the bed, so I couldn’t read in bed. The hotel was ok, but could have been better designed.

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