“What a week Wow”

What a find Lovely clean hotel No kids Three good size pools, a little cold to begin but refreshing after a few mins Loads of sun beds Pool bar with table service for food during the day, AI includes this and all drinks no matter what brand Service is attentive at night, a bit slower when eating ... more

What a find Lovely clean hotel No kids Three good size pools, a little cold to begin but refreshing after a few mins Loads of sun beds Pool bar with table service for food during the day, AI includes this and all drinks no matter what brand Service is attentive at night, a bit slower when eating during the day Hired the big cabana beds for a day which gave a slight glimpse into how the other half must live Breakfast was good, omelettes very nice.. plenty of choice Stayed outside at lunch so not sure Tea had themed nights, again plenty of options for all.. wasn’t too confidence over the meat being cooked on the grill steak was a bit tough Location was great, shops and restaurants outside - 15 min walk to Los Gigantes where they had lots of shops and places to eat, €6 taxi there are a few small hills The entertainment at the hotel, main man Jay what a bloke energy and love for his job.. every hotel needs a Jay.. Games include Darts, Scholback, Shuffleboard, CornHole (beanbag throwing into target), Mickel (Bowls but with a block in sand), Boules… pool table was also there The views unbelievable… it was a seriously amazing week… During the day we had a violinist and acrobats to entertain..

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“Amazing hotel and good value for money.staff very friendly and helpful good choice of food and no shortage of sun beds.”

Amazing hotel and good value for money.staff very friendly and helpful good choice of food and no shortage of sun beds.

“Nice hotel, good service.”

Overall it was a good stay regardles the bugs that we had in our room in two different days and the problem with the invoice, i asked an invoice on my company and i recieved an invoice on my person, it was a good stay and we will come back at this hotel with pleasuru because it is a nice location... more

Overall it was a good stay regardles the bugs that we had in our room in two different days and the problem with the invoice, i asked an invoice on my company and i recieved an invoice on my person, it was a good stay and we will come back at this hotel with pleasuru because it is a nice location with great view and good service!! See you next time.

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“Disappointing, wouldn't go back.”

Not what we expected really. Staff were very abrupt and you felt you were a nuisance really. When we checked in tired and in need of a rest at 10pm, we were literally run up to the restaurant to eat as they close at 10. If that's the case, then why not consider catering for late check ins? The w... more

Not what we expected really. Staff were very abrupt and you felt you were a nuisance really. When we checked in tired and in need of a rest at 10pm, we were literally run up to the restaurant to eat as they close at 10. If that's the case, then why not consider catering for late check ins? The whole place felt very unfriendly to be honest. The food was average and chaotic in the restaurant buffet. So many people to dodge with food on your plate. The room however was nice, a great view of the sea and mountains. And the cleaners were obviously doing a great job, everywhere was so clean. In fact the cleaners were the only ones who spoke to us! It just seemed that there weren't enough staff, we had to wait a long time for drinks orders or anyone to serve us at times. On check out our key card was taken from us and our wristbands were promptly removed with a big pair of scissors without a word. No smalltalk or enquiring as to how our holiday had been, or thank you. Violetta think was her name? Wouldn't go back. Very disappointed.

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